You will work directly with business stakeholders to convert ambiguous operational challenges into well-scoped automation programs, and with the engineering team to ensure those programs are delivered with consistency, reliability, and scale in mind. Deep Aisera knowledge is not required on day one but deep automation fluency and the ability to ramp on a new platform quickly are non-negotiable. Technical Architecture & Flow Design Directly manage a team of 2 5 AI Automation Engineers assign work, run sprint planning, unblock delivery issues, and own team velocity. Mentor engineers on flow design principles, API integration patterns, conversational AI design, and platform-specific best practices on Aisera.
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