Role : AI Ops Architect
Fulltime role
Location : Phoenix Arizona, USA.
Role Overvie
wThe AI Ops Architect is the end-to-end technical owner of enterprise AIOps and Agentic AI solutions responsible for designing scalable secure and business aligned AI drivenn automation ecosystems The AI Architect is the technical owner of theentunednd AI Agents program This individual defines the overall system architecture governs design decisions and ensures all 16 GitHub Copilot Agent extensions are built cohesively securely and in alignment with enterprise standards across Splunk Dynatrace ServiceNow Ansible and MRD platform
s
Key Responsibiliti
es
1 Architecture Owners
hipSolution Des
ignDefine and own enterprise AI agent architecture including multiagent orchestration frameworks and context managem
entDesign scalable AIOps solutions integrating ServiceNow Splunk Dynatrace and Ansi
bleDesign and own the enterprise AI agent architect
ureincluding the GitHub Copilot Agent SDK Agent Router Dispatcher MCP Model Context Protocol server contracts and the onprem vector DB Context Memory St
oreEstablish reusable agent extension patterns tool call schemas and prompt engineering standards to be followed across all 16 use cases spanning Splunk Dynatrace Midrange and MRD doma
ins
2 Agentic AI Automation Enginee
ringDesign multiagent systems for proposal automation incident triage and knowledge genera
tionDefine agent collaboration patterns and prompt engineering stand
ards
3 Enterprise Integration AIOps Enabl
ementIntegrate AI solutions using APIs webhooks and event st
reamsImplement AIdriven anomaly detection and automated remedi
ation
4 Security Governance Risk Mana
gementEstablish RBAC approval workflows and audit logging mech
anismsMitigate risks related to autonomous actions and data p
rivacy
5 Delivery Leadership Agile Gov
ernanceLead AIAIOps delivery programs and conduct architecture
reviews
6 Customer Engagement Value Rea
lizationLead architecture workshops and executive prese
ntationsTranslate AI insights into business
outcomes
7 Innovation Product
ThinkingBuild AI accelerators such as RFP automation tools and
copilots
MustH
ave SkillsMultiagent architecture and orchestration
frameworksExperience with ADK Lan
gGraph MCPIntegration with enterprise platforms ServiceNow Splunk
DynatraceStrong Python programming and API d
evelopmentKnowledge of RBAC and governa
nce modelsAILLM Agent Architecture Deep expertise in designing multiagent systems agent orchestration frameworks GitHub Copilot Agent SDK LangChain or equivalent MCP protocol and toolcal
l patternsEnterprise Integration Ar
chitectureStrong experience integrating AI systems with enterprise platforms ServiceNow Splunk Dynatrace Ansible TowerAWX via REST APIs and webhoo
k patternsSecurity
ComplianceDesign Proficient in designing RBAC zerotrust access models audit logging and approval workflows for automatedautonomous systems in regulated enterprise en
vironments
Technical
LeadershipAgile Delivery Proven track record leading crossfunctional engineering teams using AgileScrum ability to manage scope velocity and stakeholder expectations across multipha
se programsPython Infrastructure as Code Strong Python development skills familiarity with GitHub Enterprise CICD pipelines and IaC tooling Terraform Ansible for enterprise AI
deploymentsStrong customer presentation and storytelling skills with the ability to translate AIML and AIOps insights into business releva
nt outcomesAbility to lead customer workshops architecture walkthroughs and executive briefings on AIOps strategy platforms and value
realizationExperience presenting AIdriven incident intelligence anomaly detection insights and automation outcomes to senior s
takeholdersExcellent communication skills with proficiency in creating impactful executive presentations dashboards and data vis
ualizations
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