Mid-market contractors and PE-backed platforms rarely stall for lack of ambition. You'll own that fix end to end: diagnose how a business actually runs, redesign the processes that are quietly costing it, architect the software stack that supports where it's headed, and stay on until the new way sticks. This is a role for a process person at heart. What You'll DoDiagnose, Redesign, and ArchitectDiagnose and quantify: Run operations audits across estimating, project ops, AP, and dispatch that surface what's really happening and what it costs, in hours and dollars — every finding becomes a number a CFO can act onRedesign before you automate: Apply Lean and Six Sigma discipline to strip non-value-added steps first, so automation accelerates good process rather than cementing bad processArchitect the solution: Use a deep read of the client's processes and industry best practices to select and design a modern, vendor-agnostic software stack — one that fits the business and supports its growth instead of boxing it inBuild the business case: Frame each transformation bet as a measurable model with a baseline, a target, and a defined way to prove the result after go-live. You find the waste and remove it with the right mix of process improvement and technology, always in that orderA solution architect's judgment: Deep command of business processes and industry best practices lets you choose and design software that's modern, right-sized, and built for the client's growth, not just the demoA daily AI practitioner: You track new releases closely and, more to the point, work out how to apply them to make real work more efficient — first in your own environment and then for clientsA communicator who reads the room: You adjust register by audience, one way with the C-suite and another with an accounts payable clerk, and you carry credibility in bothA change management builder: You know the principles and can design tailored, leader-partnered strategies that drive adoption of new tools, software, technologies, and processes rather than hoping for itA quantitative thinker: You convert modernization and transformation work into business cases that can be measured, tracked, and defendedA builder's bias: When something is being done by hand that shouldn't be, you fix it rather than filing it on a roadmapThe range to earn trust anywhere: You've put in 3+ years where the work was operations, process, product, or transformation — in consulting, an AI-native company, or an operations-heavy business that had to get lean to grow.
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