Our MissionAt Palo Alto Networks, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Who We AreIn order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. Disruption, Collaboration, Execution, Integrity, and Inclusion. This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. Job SummaryKey ResponsibilitiesCapability Development StrategyDevelop and execute the capability development strategy and enablement programs for Professional Services, Customer Success, and strategic delivery partners across the Cortex & Cloud portfolio.Build scalable programs that continuously improve technical proficiency, delivery consistency, consultant readiness, and adoption of COE methodologies.Drive organizational readiness for new products, AI capabilities, automation initiatives, and service offerings.Establish long-term capability roadmaps aligned with business priorities and evolving customer needs.Technical Enablement & TrainingDeliver hands-on technical enablement sessions, including workshops, labs, and real-world deployment scenarios.Conduct brown bag sessions, deep dives, and office hours to reinforce learning and address partner challenges.Lead technical workshops, boot camps, instructor-led training, hands-on labs, office hours, mentoring sessions, and knowledge-sharing forums.Support onboarding and continuous development of consultants throughout their career progression.Strategic Field Engagement & CoachingParticipate in strategic customer engagements, pilot deployments, and new service introductions where coaching and consultant development provide the greatest organizational valueMentor consultants during customer engagements to strengthen technical execution, consulting skills, and customer interaction.Identify opportunities to improve consultant effectiveness through real-world coaching and practical experience.Act as a technical advisor and escalation point for partners during active deploymentsCapability Assessment & Organizational ReadinessDefine capability benchmarks and readiness criteria across the Cortex & Cloud portfolio.Partner with leadership to support certification planning, technical growth, and career development initiatives.Measure capability progression through technical assessments, certifications, delivery quality, and field performance.Knowledge Management & Learning AssetsDevelop and maintain reusable capability development assets, includingTechnical workshopsHands-on labsTechnical demonstrationsRecorded learning sessionsBest practice guidesKnowledge articlesQuick reference materialsLearning modulesContinuously evolve capability content based on customer feedback, field observations, emerging technologies, and COE priorities.Cross-Functional CollaborationCollaborate closely with Professional Services, Customer Success, Product Management, Engineering, Sales, Enablement, and strategic partners.Act as a trusted advisor to field teams by providing technical guidance, mentoring, and coaching.Provide ongoing field insights that influence future capability development priorities, service evolution, and product improvements.Deep expertise across Cortex technologies (XSIAM, XSOAR, Cortex XDR) and/or Cortex/Prisma Cloud.Demonstrated experience mentoring, coaching, and developing technical professionals.Experience designing and delivering technical learning programs, workshops, labs, or capability development initiatives.Strong customer facing consulting experience with the ability to coach through real-world engagements.Experience collaborating with Professional Services, Customer Success, Product Management, Engineering, Sales, and partner organizations.For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be the annual range listed below. The offered compensation may also include restricted stock units and a bonus. 163,000.00 - $224,500.00/yrOur Commitment We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at View email address on click.appcast.io Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.All your information will be kept confidential according to EEO guidelines.Is role eligible for Immigration Sponsorship? Please note that we will not sponsor applicants for work visas for this position.Boston, United States of AmericaType: Full time
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