July 19, 2026

Architect Sr - ServiceNow & Platform Architecture

American Electric Power Fayetteville, North Carolina

The role requires a balance of strategic architectural thinking and hands‑on technical execution, with direct involvement in design, deployment, and operational support.Job Description What You’ll Do Essential Job Functions & Tasks Architecture & Solution DesignTranslate specific business requirements into end‑to‑end technical solution architectures, including:Application architectureIntegration architectureData architectureNon‑functional requirements (availability, resiliency, security, maintainability)Develop and apply architecture patterns and technology standards aligned to enterprise strategy, including application and integration patterns, data center and platform architecture, computing paradigms and technology ecosystemsProvide architecture services supporting both current‑state optimization and future‑state planningService Now Platform & CMDB ArchitectureServe as a senior architecture resource supporting AEP’s on‑premise Service Now platform and CMDBPerform platform and solution architecture activities, including estimation and planning; technical design and development guidance; requirements definition and design reviews; integration architecture with external platforms and systemsEnsure Service Now solutions align with enterprise architecture standards, operational models, and downstream dependenciesSystems Engineering & Technical ExecutionProvide hands‑on systems engineering, troubleshooting, and operational support across the Service Now ecosystem and supporting platformsSupport Tomcat application servers, Java application stacks (JSWs, JVMs), Oracle databases, MID serversSupport and troubleshoot across required operating environments: Linux, Windows, AIXPartner closely with infrastructure, application, database, and security teams to diagnose and resolve complex platform and performance issuesWhat We’re Looking ForBachelor’s degree in computer science, engineering, or related technical field is required6 years of relevant work experience is required; an equivalent combination of education and related experience may be consideredWhat You’ll GetBase Salary $98,993.00 - $ per year. In addition to a competitive compensation, AEP offers a comprehensive benefits package that aims to support and enhance the overall well‑being of our employees.Compensation DataCompensation Grade: SP20-008Compensation Range: $98,993.00 - $The Physical Demand Level for this job is: S – Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer‑employee relationship, including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law.#J-18808-Ljbffr

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