Aug. 5, 2026

Chief Member Experience & Loyalty Architect

Minnesota League of Credit Unions Huntington, West Virginia

TopLine Financial Credit Union, based in Maple Grove, Minnesota, seeks a results-driven Chief Member Experience Officer to lead the end-to-end member journey across marketing, branch operations, and the Member Care Center. The role reports to the President/CEO and shapes the member experience strategy to drive loyalty and sustainable growth.

Ideal candidates will have 12+ years of leadership in financial services, a Bachelor's degree, and preferably an MBA.

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