Cloud Solution Architect - Active Directory & PKI

We are looking for a Cloud Solution Architect (CSA) with deep expertise in Active Directory (AD) and Public Key Infrastructure (PKI) to support enterprise and regulated customers in identity, security, and hybrid infrastructure scenarios. This is a customer-facing role responsible for driving secure identity architecture, acting as a trusted technical advisor, and delivering resilient AD and PKI solutions across on-premises and hybrid environments. Depth in AD and PKI is the primary requirement; broader technical coverage is valuable when it supports identity, security, and regulated customer scenarios.

## What you will do

Design and implement enterprise Active Directory Domain Services (AD DS) architectures, as well as Public Key Infrastructure (PKI), Certificate Services, and certificate lifecycle management solutions. Support AD domain design, consolidation, modernization, and operational governance. Guide customers on secure identity architecture, authentication, authorization, and certificate-based trust models. Lead end-to-end delivery of AD and PKI engagements, including assessment, design, implementation, migration, and troubleshooting. Troubleshoot complex identity, authentication, DNS, Group Policy, and certificate-related issues. Deliver high-quality, repeatable technical engagements for enterprise and regulated customers. Act as a trusted technical advisor for customers and internal stakeholders, translating business, compliance, and security requirements into practical technical architecture. Communicate clearly with technical teams, customer decision makers, CSAMs, partners, and engineering teams. Improve operational stability, monitoring, and reliability of identity and certificate services. Support disaster recovery, backup, and business continuity planning for AD and PKI services. Drive performance, maintainability, and operational maturity improvements. Guide customers on secure-by-design identity and certificate architectures. Support security hardening for Active Directory, Windows Server, PKI, and related infrastructure. Advise on access control, governance, compliance, and identity protection practices. Collaborate closely with CSAMs, partners, engineering teams, and other CSA communities to deliver customer outcomes. Contribute to reusable assets, delivery IP, technical guidance, and best practices for AD, PKI, and hybrid identity scenarios. Share knowledge with the broader team to strengthen depth in identity, security, and high-security customer delivery.

## What you bring

Strong on-prem experience is a must. Minimum 2 of the following 3 skills: Expert-level Active Directory Domain Services (AD DS), including architecture, operations, troubleshooting, and modernization. Expert-level Public Key Infrastructure (PKI) / Active Directory Certificate Services (AD CS), including certificate lifecycle, templates, enrollment, governance, and troubleshooting. Strong Windows Server knowledge, including DNS, Group Policy, authentication protocols such as Kerberos and NTLM, and security hardening. Knowledge of recent Windows Server functionalities and enhancements is required. Strong ability to operate confidently across on-premises and hybrid identity environments.

Additional skills that are strongly preferred include Microsoft Sentinel experience, especially where it supports identity threat detection, security monitoring, and high-security customer scenarios. Also valued: Microsoft Defender for Identity or related identity threat detection experience; Conditional Access, Identity Protection, privileged access, or identity governance experience; Power. Shell scripting and automation for AD, PKI, operational reporting, and repeatable delivery; Microsoft Entra ID and hybrid identity concepts; Microsoft Entra Connect / AD Connect and synchronization fundamentals; identity federation such as ADFS and enterprise application / SSO integration.

You should have proven experience working in environments with high security, compliance, confidentiality, or regulated customer requirements. Strong awareness of classified, regulated, sovereign, public sector, defense, or critical infrastructure IT environments where applicable. Ability to follow strict confidentiality expectations and demonstrate professionalism, integrity, reliability, and accountability. Ability to work effectively in complex enterprise IT landscapes and fast-moving customer situations. Where customer engagements require it, you must be able to meet applicable security screening, background check, or clearance requirements. Finland citizenship is required, and you will need to apply for security clearance.

## Language and Location

Fluent English, spoken and written, is mandatory. Finnish is strongly preferred. Relevant Nordic language capability is considered a plus, depending on customer and country needs. This role is based in Finland, work-at-home. You must be able to work onsite as required for customer delivery, workshops, or high-security engagement needs. Flexibility to travel as needed.

## Core qualifications

Experience working with enterprise customers in customer-facing technical delivery or advisory roles is crucial. Strong troubleshooting and problem-solving skills, especially in critical identity, authentication, and certificate-related situations. Excellent communication, presentation, and stakeholder engagement skills are a must. You should bring a strong balance between deep technical expertise and business understanding. The ability to adapt quickly in changing environments and manage multiple stakeholders under pressure is important. A strong ownership mindset, delivery discipline, and ability to contribute to team knowledge and repeatable IP round out the profile.

## What makes this role unique

This is a deep specialist role focused on Active Directory and PKI rather than broad generalist coverage. It combines architecture design, hands-on delivery, customer advisory, and high-security environment readiness. The role provides an opportunity to strengthen team capability in identity security while expanding into adjacent areas such as Microsoft Sentinel and identity threat protection.

## About Concentrix

We are Concentrix, a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale. We are the strategic thinkers who design brand-defining experiences, the technologists and engineers who build smarter solutions, and the operational experts who run it all and make it work seamlessly. Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer.

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