Collaboration Architect

The Collaboration Architect is responsible for the architecture, design, governance and evolution of enterprise collaboration platforms that enable secure, scalable and reliable communication across the organization. This role sits within the IT Infrastructure organization and partners closely with Security, Identity, End-User Technology, Network and Application Development teams to ensure collaboration platforms are highly available, well governed, cost-effective and aligned with enterprise standards. What’s in it for you: What you’ll be doing: Define and maintain the enterprise hybrid Microsoft 365 collaboration architecture, covering messaging, meetings, voice, content sharing and productivity services Establish and maintain platform roadmaps aligned with business growth, security requirements and infrastructure strategy Evaluate new collaboration technologies and make recommendations on adoption, deprecation or consolidation Design platforms that balance usability, reliability, scalability, security and cost efficiency Own end-to-end collaboration platform architecture, including identity and access integration, network dependencies, high availability and disaster recovery Partner with infrastructure teams to ensure platforms meet enterprise standards for uptime, monitoring and supportability Define and enforce governance standards related to usage policies, lifecycle management, retention and compliance Collaborate closely with Security and Identity teams to ensure secure authentication models, regulatory compliance and proper auditability Establish guardrails that enable productivity while reducing risk and platform sprawl Support operational models including support tiers, escalation paths and service ownership Lead initiatives focused on platform standardization, technical debt reduction and legacy tool rationalization Providearchitectural guidance during incidents, outages and significant service events Act as a technical authority and advisor to IT leadership and stakeholders Translate business collaboration needs into scalable, durable infrastructure designs Mentor engineers and contribute to enterprise standards, patterns and best practices

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