June 3, 2026

Contact Center Architect

Health Connection New Orleans, Louisiana

Lead vendor-agnostic platform strategy and design decisions. 8 to 12+ years in enterprise architecture, cloud, or contact center technologies. Understand current contact center ecosystem including telephony, digital channels, workflows, and integrations. Align stakeholders on roadmap and priorities. How many years of experience do you have with enterprise architecture , cloud, or contact center technologies?

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