Customer Solution Architect

That's why we built the most complete cloud analytics and data platform for AI. By delivering harmonized data, trusted AI, and faster innovation, we uplift and empower our customers—and our customers' customers—to make better, more confident decisions. Establish and maintain trusted relationships across customer organizations from technical leads to executive sponsors.Act as a prescriptive advisor, enabling early-warning systems and remediation plans to maintain or improve account health.Relay customer feedback, technical blockers, and solution gaps internally to influence product direction and ensure timely responses.Demonstrate value realization of Teradata solutions through ongoing customer engagement and success planning.Adoption and Innovation Champion adoption by highlighting Teradata's technical differentiators and underutilized capabilities.Educate customers on emerging trends, industry benchmarks, and new Teradata capabilities through technical briefings, innovation days, and workshops.Develop and deliver reusable technical collateral, POVs, and hands-on engagements (e.g., VHOEs) tailored to customer needs.Collaborate with customers to identify net-new use cases and align the Teradata platform with long-term strategies.Technical Opportunity Progression Partner with Account Executives and the broader account team on strategy, planning, and opportunity developmentEngage directly with customer stakeholders ranging from DBAs and data architects to analytics leaders and CIO‐level executivesCollaborate with Consulting Services on solution design and strategic engagementsWork with Customer Services teams to ensure solution alignment and ongoing customer successCoordinate with Global Sales Support, Pricing, and Finance to shape offers and proposalsInterface with internal Teradata product and technical SMEs to bring specialized expertise into customer engagementsSupport collaboration across sales, technical, and delivery teams to drive adoption of Teradata solutionsWhat Makes You a Qualified Candidate