CX Architect

In 2025, we raised a $100M Series C backed by world-class investors including Sequoia, CapitalG, and First Round — and crossed $100M in revenue. We’re looking for someone who thinks like a general manager and will pursue every opportunity to improve post sales efficiency with the tenacity of a P&L owner on the way to moonshot goals like expanding quota capacity for our GTME (seller) organization. Externally, you’ll immerse yourself with our customers as a practitioner-evangelist of Clay and the future of GTM. Maximize value creation across the customer journey: Find every inefficiency in the expansion journey and work with our GTM Ops and internal GTM Engineers to solve them using Clay and other tooling. 8+ years of experience in business strategy, operations, and analysis with at least 4 years in revenue operations at a hypergrowth AI / SaaS companyAt least 1 year of experience owning a P&L, quota, retention, implementation, pipeline or other business outcome personallyYou’ve implemented novel GTM strategies with measurable business impact: reinvented the playbook before from first principles and are excited to do it againExceptional quantitative modeling skills with experience understanding funnel and cohort performanceExecutive (but still grounded) presence: you communicate clearly, challenge assumptions in the room, and are comfortable saying "I don't know yet!”An informed perspective on AI and real examples of how you've put it to work in your workflows or team processesYou’re excited to spend time speaking with our customers and community to bring Clay's best practices to market

Create an account to see the full posting, access our search engine, and more.