A technology company in Chattanooga, TN is seeking a Quality & Compliance Manager to oversee QA evaluations, compliance audits, and training development. This role is crucial for maintaining high standards and supporting agent performance through effective documentation. The ideal candidate will have over 3 years of experience in CX or support operations, proven QA expertise, and strong communication skills. Benefits include healthcare coverage and a retirement plan.#J-18808-Ljbffr
Skills:
Communication Skills, Documentation, Health Plan, Maintain Compliance, Operational Support, Quality Assurance, Quality Management, Regulatory Compliance, Retirement Plan
About the Company:
Legacybox
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