Director, Solutions Architecture

Director, Solutions ArchitectureJob Description Summary The Director of Solutions Architecture is a senior leadership role responsible for leading the development of technical, operations-focused solutions in response to client RFPs, renewals, and strategic pursuits. This role reports directly to the Vice President of Solutions Architecture and manages a team of Solution Architects. This is not a software engineering or IT role – it is focused on designing and costing services related to facilities and integrated facilities services grounded in operational realities such as workloads, staffing models, maintenance programs, and production environments. The Director will play a critical role in advancing the organization’s solutioning capabilities by delivering data-driven, quantitative solutions and building repeatable processes, tools, and standards that improve quality, consistency, and win rates across key verticals including life sciences, manufacturing, and logistics.Job Description Key Responsibilities Leadership & Team DevelopmentLead, coach, and develop a team of Solutions Architects, fostering a high-performance, solution-oriented culture.Provide hands‑on guidance on complex pursuits and technical solution development.Build team capabilities in quantitative modeling, operational design, and vertical expertise.Establish clear expectations, performance standards, and career development pathways.Technical Solutioning & RFP LeadershipLead the design of solutions for RFPs and client pursuits, including:Workload assessments and demand modeling.Staffing strategies and labor optimization.Maintenance program design (preventive, predictive, reliability‑centered).Equipment planning, including MHE (Material Handling Equipment) in logistics environments.Mobile Maintenance & Engineering (routes, drive times, billable rates, etc. ).Translate client requirements into practical, executable, and cost‑effective operating models.Ensure solutions are aligned with operational feasibility, service delivery models, and margin targets.Quantitative Modeling & AnalyticsDevelop and oversee data-driven, quantitative models to support solution design and pricing.Leverage industry-standard benchmarks, analytics, and data insights to inform staffing, cost structures, and performance expectations.Partner with costing teams to validate assumptions and ensure financial accuracy.Use analytics to differentiate solutions and improve competitiveness.Process Optimization & Solutioning ExcellenceDesign and implement standardized solutioning processes, frameworks, and methodologies.Develop repeatable tools, templates, and key documents to improve efficiency and consistency across pursuits.Continuously refine the solutioning approach based on lessons learned, win/loss insights, and market trends.Drive innovation in how solutions are structured, modeled, and presented.Cross-Functional Collaboration & Stakeholder ManagementPartner closely with Business Development, Operations, and Costing to align on pursuit strategy and solution design.Act as a key stakeholder in pursuit planning, strategy sessions, and client engagement activities.Ensure alignment between solution design and operational execution capabilities.Communicate complex technical solutions in a clear, compelling manner to both internal and external stakeholders.Client Engagement & Commercial SupportParticipate in client meetings, site walkthroughs, and solutioning workshops.Support presentations and proposal defenses with a strong technical and operational narrative.Build credibility with client stakeholders, including operations and engineering leaders.Qualifications RequiredBachelor’s degree, preferably in Engineering, Operations, Supply Chain, or related field.10+ years of experience in facilities, facility services, facilities management, or related operational environments.Experience developing technical, operations-based solutions for RFPs and complex service engagements.5+ years of experience leading or mentoring technical or solutioning teams.Strong expertise in workload analysis and staffing model development, maintenance strategies and operational design,…

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