Director Systems Architecture

Responsibilities :Enterprise & Digital Architecture: • Collaborate with stakeholders across Digital Products and Enterprise IT to translate business strategy into scalable system and architecture solutions • Define and maintain a technical systems model aligned to digital product and SaaS strategies • Establish and evolve architecture roadmaps, including integration patterns, platform capabilities, and shared services • Provide architectural guidance across infrastructure, data, and integration domains to ensure alignment with enterprise standards • Act as a key liaison between Digital Product teams and Enterprise IT to ensure alignment, reuse, and scalability Systems & Application Architecture: • Lead architecture and solution design efforts across digital platforms, ensuring high availability, performance, and scalability • Guide engineering teams on best practices for system design, integration, and application architecture • Partner with teams to troubleshoot production issues, identify root causes, and implement long-term solutions • Drive standardization and governance across systems while enabling flexibility for product innovation • Ensure solutions align with enterprise tollgates, standards, and security requirements Reliability, Optimization & Operations: • Own system reliability, uptime, and performance across digital product platforms • Establish and drive strategies for monitoring, alerting, and proactive issue resolution • Continuously identify opportunities to optimize system performance, scalability, and cost efficiency • Lead efforts to minimize downtime and improve end-user experience across digital systems • Promote a culture of operational excellence and accountability Technology, CI/CD & DevSecOps: • Champion modern engineering practices including CI/CD, DevOps, and DevSecOps across teams • Partner with engineering, operations, and security teams to improve automation and reduce manual processes • Evaluate and recommend emerging technologies, platforms, and deployment strategies (cloud, hybrid, • Drive continuous improvement in Agile practices, engineering standards, and delivery efficiency • Ensure alignment with enterprise tools, platforms, and technology strategies People & Team Leadership: • Lead and develop a team that includes infrastructure, data platform, and integration engineers • Build a high-performing, collaborative, and inclusive team environment focused on innovation and accountability • Coach, mentor, and develop team members to grow technical and leadership capabilities • Establish clear goals, performance expectations, and development plans • Manage vendor and partner relationships as needed Project & Delivery Leadership: • Oversee delivery of complex, cross-functional initiatives supporting digital product platforms • Ensure clear project planning, prioritization, and execution aligned to business objectives • Drive accountability for timelines, quality, and outcomes across multiple concurrent initiatives • Partner with product and business leaders to align technical solutions with customer and operational needs • Identify and implement opportunities to streamline processes and improve delivery efficiency Performance Testing & Engineering Excellence: • Define and lead application and system performance testing strategies • Establish best practices for performance, scalability, and reliability across platforms • Partner with QA and engineering teams to ensure consistent testing frameworks and standards • Identify and address performance risks proactively • Other projects as assigned by leadership

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