Electronic Classroom Technical Support Specialist

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Job Type

Full-time

Description

For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions.

CSA is seeking a Desktop Support Specialist who will specialize in electronic classroom technical support.

How Your Role Will Make an Impact:

Ensure student training infrastructure is functional and availableEnsure that Active Directory accounts are properly configuredAssist customers in overcoming any challenges through monitoring and performance managementIdentify problem areas and opportunities for improvement in a mission critical networkTurn metrics into information and communicate their meaningManage users and computers in an enterprise networkRequirements

What You Will Need to Join Our Award-Winning Team:

Clearance: Must possess Interim or an active Secret clearanceEducation: HS Diploma or equivalentYears of Experience: 3 years of relevant experienceGeneral Experience: Electronic Documentation, System Administration, Network Administration, Database AdministrationCertifications: Security+ or equivalent Bachelor's degreeExperience with connectivity, interoperability, operational readiness, and security and compliance systems maintenanceExperience with systems and hardware and software administration and integrationExperience with routine maintenance, including break and fix, backup and recovery, and inventory and asset managementWhat Sets You Apart:

Experience with multi-media systems support and community of interest (COI) network operationsExperience with local group policy management and file share, system, and account administrationExperience with configuration and change management and life cycle supportExperience with workstation and server hardware installation, maintenance, board replacement, and cable switchingExperience with system monitoring and troubleshootingKnowledge of system development, software maintenance, and ancillary functionsKnowledge of cyber defense compliance and accreditation servicesAbility to perform onsite service center supportBachelor's degree
Skills:
Aerospace and Defense, Asset Management, Bookkeeping, Change Management, Community Support, CompTIA Security+, Configuration Management, Customer Support/Service, Data Recovery, Database Administration, Desktop Administration, Documentation, Enterprise Computing, File Systems, Hardware Installation, Hardware-Software Integration, Identify Issues, Internet Security, Interoperability, Inventory Management, Maintain Compliance, Metrics, Microsoft Active Directory, Multimedia, Network Administration/Management, On Site Support, Operational Support, Operations Security (OPSEC), Performance Analysis, Performance Management, Secret Clearance, Server Hardware, Software Administration, Systems Administration/Management, Systems Maintenance, Technical Delivery, Technical Support, Training Program, Workstation Hardware

About the Company:
Client Solution Architects LLC