Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. You will partner closely with Commercial IT leadership, Technology Product Owners, engineering leaders, Enterprise Architecture, Data, ERP, Commerce, Security, and business partners to define target-state CRM architecture, establish architecture guardrails, reduce technical debt, and enable scalable automation, analytics, and AI-ready commercial processes. Strong enterprise architecture, solution architecture, or technology leadership experience supporting CRM, sales, service, marketing, customer engagement, or commercial operations capabilities. Cengage, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. In this position, you will be eligible to participate in the company’s discretionary incentive bonus program.
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