Enterprise Systems Architect

We've reached the point where we need a dedicated architect — not just an engineer — to own the strategic layer of our systems ecosystem: the layer that sits above the infrastructure and security substrate owned by IT/Security, and below (and feeds) the Data and AI layers our company is increasingly built on. Define and own the enterprise systems architecture strategy across Business Operations, GTM, and internal platforms — establishing and stewarding the architectural layer that sits above core IT/Security infrastructure and feeds a clean, reliable foundation into the Data and AI ecosystem.Partner closely with IT/Security to ensure systems architecture is built on a secure, compliant, well-governed foundation, without owning that substrate directly.Partner closely with Data and AI architects and teams to make sure downstream systems, integrations, and data models are AI- and analytics-ready — clean, well-modeled, and reliably queryable.Develop and maintain architectural blueprints, reference architectures, system maps, and integration diagrams that give the business a single source of truth for "how our systems fit together. Own end-to-end architecture for complex, cross-functional initiatives spanning Salesforce and Awardco's broader business systems ecosystem.Establish and maintain architecture standards, integration patterns, and governance practices that the Systems Ops team builds against.Design scalable, forward-looking integration patterns — APIs, middleware, event-driven architecture, and emerging AI-connectivity patterns such as MCP (Model Context Protocol) servers and tool-use APIs that let AI systems act across business platforms.Guide the team on when to apply deterministic automation versus AI-based reasoning, and how to evaluate AI tooling trade-offs in a production business-systems context.Review and approve architecture for major system changes before they ship, acting as a technical quality gate for scalability, security posture, and integration hygiene. Serve as the primary architecture partner across Systems Ops, IT/Security, Data/AI, RevOps, Product, and Engineering — the person those teams call when a decision needs an architectural point of view.Present infrastructure strategy, roadmap, and trade-offs to executive leadership in clear, business-relevant terms.Mentor and upskill Business Systems Engineers on architectural thinking, secure design principles, and integration best practices, raising the bar for the whole team.Help define what "good" looks like for the Systems Ops function as it matures from an execution-focused team into one with a real architectural practice. 8+ years of experience in Business Systems, Enterprise Architecture, or Systems/Solutions Engineering, with deep hands-on Salesforce expertise (Sales Cloud, Service Cloud; CPQ and Revenue Cloud Advanced strongly preferred).Demonstrated experience owning architecture strategy across multiple systems and teams — not just designing one system, but defining how systems relate to each other.

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