Global Solutions Architect
As a Global Solutions Architect, you will work closely with account teams to assess and enhance customer data center environments. Your primary mission will be to create customized infrastructure solutions that effectively align with our clients' business goals. This dynamic role involves forming technical partnerships with OEMs, delivering training sessions for sales teams and clients, managing the solution pipeline, and engaging with diverse client stakeholders to uncover technology opportunities in Data Center, Cloud, Network, Security, and Services domains.
Key Responsibilities:
Collaborate with account teams to assess and understand customer data center environments and the associated infrastructure technologies.Design and propose customized infrastructure solutions that are in sync with customers' business objectives.Establish and nurture technical relationships with OEMs and strategic partners while keeping abreast of the latest product information.Deliver product training and technical education to sales teams and customers to enhance understanding and engagement.Act as a trusted IT advisor for clients, working alongside Field Account Executives to support their needs.Manage the solution practice pipeline, devising strategies for top prospects and new business acquisition.Identify technology opportunities across Data Center, Cloud, Network, Security, Collaboration, and Services sectors.Develop solutions tailored to customers’ requirements and budget constraints through strategic planning initiatives.Engage with multiple levels of client contacts, including CIOs, IT Directors, and CTOs, ensuring comprehensive account management.Educate and empower sales teams on technical selling, product training, services, and emerging technology trends.Desired Behaviors and Competencies:
Presenting: Ability to design and deliver captivating presentations tailored to different audiences and contexts.Negotiation: Proficient in seeking negotiation opportunities and contributing to conflict resolution.Communication: Strong command in conveying complex ideas to diverse audiences and facilitating communication efficiently.Detail-Oriented: Meticulous in managing complex tasks, identifying errors, and ensuring quality throughout processes.Organization: Highly organized with the capability to coordinate multiple projects effectively.Follow-Up: Proactive in managing tasks that require follow-up to drive efficient workflow.Problem-Solving: Skilled in recognizing potential issues and proposing innovative solutions.Relationship Building: Effective in expanding networks and fostering collaborations.Documentation: Competent in developing comprehensive documentation standards to boost operational efficiency.Results Orientation: Able to set ambitious goals and lead teams toward achieving them consistently.Qualifications:
Intermediate experience in complex Data Center sales opportunities.Intermediate ability to design data center infrastructures, including hybrid cloud and SDDC.Intermediate knowledge of virtualization technologies and automation.Intermediate ability to communicate and sell complex technical products by understanding customer needs.Intermediate expertise in technologies such as Dell Technologies, NetApp, HPE, Cisco, and AWS.Intermediate experience with Disaster Recovery and Business Continuity solutions.Other Requirements:
Bachelor's Degree or relevant work experience.3-5 years of experience in a related role.Willingness to travel for SHI, Partner, and Customer Events.Advanced certification in technologies such as Cisco, VMware, or AWS preferred.The estimated annual pay range for this position is $160,000 - $260,000, including base salary and bonuses. Compensation will vary based on individual qualifications and market location. Benefits offered may include medical, vision, dental, 401K, and flexible spending.
Equal Employment Opportunity: M/F/Disability/Protected Veteran Status
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