To support strategic customer initiatives, the full-time remote Industry Success Architect will provide expert guidance on solution design and technical architecture, focusing on optimizing Salesforce technology and enhancing customer success across multiple Industry Clouds. Key Responsibilities: Drive customer impact by assessing Industry Cloud implementations and delivering expert recommendations on technical architecture and feature adoption Serve as a trusted Subject Matter Expert (SME) in designated Industry Clouds, providing guidance on architecture, technology strategy, and product best practices Communicate complex technical concepts clearly to diverse audiences, acting as a trusted advisor in key business and technology discussions Required Qualifications: 5+ years of experience in software, system, or enterprise architecture with expertise in Salesforce products and platform capabilities Experience with large-scale, complex implementations, including SaaS and multi-tenancy infrastructures Strong knowledge of enterprise application integration and security best practices Proven ability to lead discussions and influence decision-making among stakeholders Hands-on experience with APEX programming and Salesforce development best practices
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