As a result, we're looking for candidates who are passionate about evidence-based decision-making, dedicated to ethical and inclusive design, effective communicators, thrive while collaborating, and committed to the in-depth work required to drive lasting change within a large organization and complex service environment. As the Service Design Manager, you'll report to the DAS-BITS Deputy Director of Digital Product and lead service design projects from project scoping to research, design strategy, and implementation. You'll collaborate with team members to transform the digital team's work into a rigorous and sustainable practice at the State of Connecticut. Lastly, you'll amplify the Digital Service's service design approach, progress project work, and help build the State of Connecticut's service design practice. An ideal candidate should be a talented and knowledgeable designer with fresh, creative ideas, and an excellent eye for detail.
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