Innovation Architect

This role conducts market and competitor research, synthesizes internal and external insights, and manages the front half of the innovation pipeline— primary responsibility for facilitating concepts through the innovation wheel from ideation through validation and prototyping—until they are ready for a formal go/no-go decision. Conduct market research, competitive analysis, and trend monitoring to identify relevant opportunities and threats.Synthesize external findings with internal insights from teams and client engagements.Identify opportunity spaces aligned to strategic priorities and articulate why they matter (client value, differentiation, feasibility). Own the day-to-day project management while facilitating Facilitate concepts through the innovation wheel in strong partnership with business, design, product, and technical leaders.Coordinate desirability, feasibility, and viability validation activities and ensure appropriate rigor at each stage.Run the operating cadence for each concept (kickoffs, working sessions, stakeholder check-ins, and stage-gate reviews), including agendas, notes, action items, and decision capture.Track progress and manage risks/issues (blockers, resourcing gaps, decision delays, scope creep), escalating proactively to maintain momentum and clarity.Ensure stage-gate readiness by confirming required evidence and artifacts are completed to standard at each stage (problem statement, use case, validation findings, prototype outputs, feasibility considerations, and decision materials).Maintain portfolio visibility across in-flight concepts by reporting status, timelines, upcoming gates, risks, and support needed to the Innovation Lead and governance stakeholders.Drive timely progression and closure by enforcing timeboxes, aligning stakeholders on next steps, and ensuring concepts either advance with clear ownership or are paused/closed with documented rationale.Ensure required materials and artifacts are produced at each stage to support governance and progression. As Innovation Architect, you will shape and progress opportunities through structured intake, use-case definition, validation support, and early business case development—helping Mercer US H&B focus innovation investment where it can create differentiated client value and measurable impact. Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office.

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