May 28, 2026

IT Lead Architect, Enterprise Monitoring (Hybrid)

Eversource Energy Manchester, New Hampshire

Current guidelines require employees to work at least three days in the office, including Tuesdays and Wednesdays, with the third day set by the employee and supervisor based on department needs. All applicants must be able to work up to five days in the office if needed (for example: emergencies, training, or other business needs) or should the policy change. This position requires technical experience, problem solving skills and leadership to help advance and mature Enterprise Monitoring practice in the organization.Essential Functions: Additionally, partner with IT Security for similar integration and enablement of capabilities where feasible.Standardize Tools at each architecture layer to maximize capabilities and optimize operations.Bring information together on a single pane of glass to enable observability, with persona-based dashboards to provide the right insights for different stakeholders.Provide oversight and governance to ensure Monitoring Solutions developed by Federated Teams adhere to core platform methodology through the SDLC for consistency.Provide technical direction on best practices, design considerations, including performance, scalability, and maintainability.Drive continuous improvement and operational efficiency through a feedback loop and KPIs focused on productivity, quality, and velocity.Manage Core Application Monitoring Platforms (Availability, Upgrades, Patches, Security, license management etc. is required.Experience with Azure Cloud Technologies a must.Knowledge of AIOps (Artificial Intelligence for IT Operations) concepts preferred.Proven experience in Agile.Strong leadership and technical skills to engage engineers and product owners to make decisions on technical trade-offs.Experience in driving technology capability strategy and roadmap.Attention to detail.Continuous learning in emerging technology trends and toolsExcellent communication, presentation, and written skillsExcellent understanding of industry standards and technology trendsProblem Solver, Team Player, and a proven leaderUtility Space experience a plusExperience working with onsite and offshore resources.

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