Lead Strategic Architect

About Refold:

Refold is at the forefront of creating an innovative AI platform designed to revolutionize enterprise integration consulting. We are pioneering autonomous AI agents capable of understanding intricate enterprise systems, generating production-ready code, and operating at an unmatched scale. Our initial focus is on integrations, a sector valued at $50B. In the future, we aim to develop AI agents capable of handling complex cognitive tasks across various domains.

Traction: We currently serve over 20 enterprise customers, including Fortune 500 companies, processing more than 10 million API calls each day.

Refold was co-founded by Jugal Anchalia and Abhishek Kumar, who successfully built and sold a startup to Netmeds and were featured in Forbes 30 Under 30. Our team brings expertise from prominent organizations such as Nomura, JioMart, InstaMojo, IIT Kharagpur, and IIT Roorkee. We are proudly backed by esteemed investors including Eniac Ventures, Tidal Ventures, Karman Ventures, Ahead VC, and Better Capital.

We are building a founding team of individuals who learn rapidly, raise standards, and contribute to shaping the company culture from the ground up.

The Role:

As the Lead Strategic Architect, you will serve as the most prominent technical authority at Refold. This role encompasses a mix of Field CTO, principal solutions architect, and product strategist. You will manage our most crucial enterprise accounts, handling everything from high-level technical advisory to architecture design, deployment, and ongoing collaboration.

Team: Engage directly with our CEO, CTO, and Head of Product in a founding-level role.Building: Innovate mission-critical agentic AI integrations at scale.Customers: Collaborate with CTOs, CPOs, and VPs of Engineering from Fortune 500 organizations and software firms generating $50M+ in ARR.Key Responsibilities:

Manage Strategic Accounts: Take complete responsibility for major enterprise relationships, guiding them through initial engagement, architecture design, deployment, adoption, growth, and renewal.Act as a Field CTO: Serve as the technical representative of Refold to enterprise leaders, building strong, trustworthy relationships through technical discussions and quarterly reviews.Design Enterprise-Scale Solutions: Architect complex AI integrations across platforms like Salesforce, SAP, Oracle, Workday, ServiceNow, and advanced data ecosystems, solving unprecedented challenges.Drive Customer Success: Ensure key business metrics are met, including time-to-value and integration reliability, while translating technical achievements into compelling ROI narratives for customers.Influence Product Strategy: Be a pivotal voice in product discussions, translating customer needs into actionable insights that shape the product roadmap in partnership with Product and Engineering teams.Develop Scalable Playbooks: Convert lessons from enterprise deployments into standardized architectures and engagement strategies for broader team usage.Required Skills & Experience:

Over 10 years in solutions architecture, technical consulting, field engineering, or platform engineering, particularly within enterprise SaaS or integration fields.Proven success managing relationships with Fortune 500 enterprises, delivering measurable outcomes.Deep technical knowledge of distributed systems, APIs, enterprise integration, data pipelines, and modern cloud infrastructure.Exceptional communication skills, comfortable engaging with C-suite executives.Strong instincts for product direction, adept at transforming customer insights into strategic initiatives.High ownership, adaptability, and a proactive approach typical of startup environments.Nice to Have:

Experience as a Field CTO, Principal Solutions Architect, or Founding Solutions Engineer in a rapidly growing enterprise startup.Hands-on integration experience with platforms like Salesforce, SAP, Oracle, Workday, or ServiceNow.Familiarity with integration platform as a service (iPaaS) tools such as Workato, Boomi, MuleSoft, Informatica, or Merge.Experience with large language models and agent frameworks (e.g., OpenAI, Anthropic).Knowledge of cloud infrastructure (AWS, GCP, Azure) and containerized environments (Docker, Kubernetes).Background in scaling enterprise customer relations in early or growth-stage startups.Why Join Refold AI?

This founding-level position allows you to define and shape the Strategic Architect role and our approach to enterprise customers.Work closely with our founders, with opportunities for growth into senior engineering or customer leadership roles.Be part of a groundbreaking company at the burgeoning intersection of AI and enterprise integration.Engage in a substantial market, tackling challenges reshaped by emerging AI innovations.Enjoy the benefits of competitive base compensation, alongside meaningful equity in our venture.Join a dedicated, high-performing team that values innovation and fast-paced execution.Equal Employment Opportunity

We are committed to building an inclusive culture and welcome team members from diverse backgrounds. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race. If you resonate with our mission, we would love to hear from you.