Aug. 4, 2026

["Learning Architect","Learning Architect"]

Segment (Twilio) Cincinnati, Ohio

At Paychex, you\'ll have the opportunity to grow your career, make a meaningful impact, and be part of something bigger as One Paychex.Overview — Learning Architect The Learning Architect (LA) is responsible for strategically designing and developing impactful learning solutions that drive measurable performance improvements. This role requires a balance of effective instructional design, stakeholder collaboration, and a commitment to driving continuous improvement through well-aligned assessment and feedback mechanisms.Responsibilities Conduct thorough needs assessment with stakeholders and SMEs to identify gaps in knowledge, skill, and performance and align learning solutions with business goals and KPIs.Lead the design of comprehensive learning solutions by creating detailed, clear storyboards and design plans that adhere to adult learning principles, maximize learner engagement and retention, and ensure a smooth handoff to Instructional Developers for development.Collaborate with subject matter experts (SMEs) to uncover and bring expert knowledge into each project.Manage relationships with key business stakeholders, ensuring learning solutions aligned with strategic objectives and expectations are properly managed throughout an assigned project.Design and implement evaluation strategies (e.g., Kirkpatrick Levels 1-4) to measure the effectiveness of learning initiatives and provide data-driven insights for continuous improvement.Drive innovation by integrating relevant and engaging technologies, such as simulations and complex learner interactions, to enhance engagement and support learning outcomes.Qualifications Bachelor\'s Degree in Instructional Design, Learning & Development, Human Resource Development, Educational Technology, or a related field. - Required5 years of experience in Learning architecture, instructional design, or a similar role, with proven experience designing learning solutions that drive business outcomes.Compensation In the spirit of pay transparency, we are excited to share that the starting base pay range for this position is $70,600-$110,900 annually. We value your perspective: Our company culture reflects the diversity of our employees. We want you to be you and your voice to be heard.

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