Manager Systems Architecture

Join our team at Helen of Troy and make an immediate impact on our trusted brands: OXO, Hydro Flask, Osprey, Honeywell, PUR, Braun, Vicks, Hot Tools, Drybar, Curlsmith, Revlon, and Olive & June. Together, we build innovative and useful products that elevate people's lives everywhere, every day.

Look around your home, and you'll find us everywhere—in your kitchen, living room, bedroom, and bathroom. We are already making your everyday lives better. We are powered by knowledgeable, enthusiastic, and forward‑thinking people committed to developing a culture of inclusion.

Position
Manager, Systems Architecture

Department
IT

What You Will Be Doing
As Manager, Systems Architecture, you will serve as a key technical leader across our global Direct‑to‑Consumer (DTC) ecosystem, partnering closely with the Director, Systems Architecture to shape and execute our technology strategy. You’ll lead the design and evolution of scalable, secure, and high‑performing e‑commerce solutions supporting iconic brands.

Architecture Leadership & Design

Design and own end‑to‑end technical architecture across backend, frontend, integration, DevOps, and analytics layers
Translate business requirements into technical specifications, architecture diagrams, and cohesive solution designs
Produce and maintain clear architecture documentation (e.g., Confluence) to support engineering and business alignment
Evaluate and recommend technology solutions and integration patterns
Provide effort sizing and high‑level estimation for architectural deliverables
Ensure all solutions are scalable, secure, performant, and maintainable

Standards, Governance & Quality

Lead architecture reviews across all DTC engineering teams
Define, document, and enforce architectural standards, patterns, and guardrails
Conduct code and design reviews to ensure architectural alignment and consistency
Enforce best practices across backend, frontend, integration, DevOps, and analytics teams
Identify, manage, and drive down technical debt while promoting long‑term platform health

Cross‑Team Collaboration & Delivery

Partner closely with engineering managers, lead engineers, and cross‑functional teams across the DTC ecosystem
Resolve cross‑cutting technical dependencies and design conflicts between teamsCoordinate architectural decisions spanning multiple teams, systems, and product lines
Represent the architecture function in project discovery, planning, and stakeholder communications
Ensure architectural decisions support delivery timelines, budgets, and business goals

Platform Strategy & Innovation

Contribute to and help shape the multi‑year DTC technology roadmap
Drive modernization initiatives, platform upgrades, and migration strategies
Evaluate emerging technologies and recommend adoption where impactful
Assess cost, risk, and ROI trade‑offs for key architectural decisions

Operational Excellence

Act as the architectural escalation point for complex, cross‑team production and design issues
Lead root cause analysis for incidents with architectural impact and implement systemic improvements to prevent recurrence
Safeguard platform stability, scalability, and reliability across global e‑commerce systems

Mentorship & Influence

Mentor engineers and engineering managers on architectural thinking and design principles
Coach and develop lead engineers into future architects
Identify skill gaps and help build targeted training and development plans
Foster a culture of technical excellence, collaboration, and continuous improvement across distributed teams

Minimum Qualifications

Bachelor’s degree in Computer Science, Computer Engineering, or a related technical field
10+ years of software engineering experience, including 5+ years in solution or systems architecture
5+ years of experience architecting Adobe Commerce (Magento 2) or comparable enterprise e‑commerce platforms
3+ years in a technical lead or engineering management role
3+ years designing cloud‑based solutions on AWS (or similar) within Linux environments
Proven experience leading architecture across cross‑functional teams (backend, frontend, integration, DevOps, analytics)
Strong programming background in modern languages (e.g., PHP, Python, Java, Node.js, JavaScript) and familiarity with frontend frameworks (React, Vue, or similar)
Experience working with global, distributed engineering teams (onshore and offshore)
Deep expertise in Adobe Commerce / Magento 2 architecture, customization, and extensibility
Strong knowledge of integration patterns (REST, GraphQL, event‑driven, ETL, middleware) across ERP, OMS, 3PL, marketing, and analytics platforms
Proficiency in AWS cloud architecture (compute, networking, storage, security, observability) and DevOps practices (CI/CD, infrastructure as code)
Experience designing for performance, scalability, and capacity in high‑traffic e‑commerce environments
Strong database architecture expertise (MySQL/MariaDB, Redis, Elasticsearch/OpenSearch)
Advanced understanding of object‑oriented design, MVC, microservices, event‑driven architecture, and modern design patterns
Familiarity with observability/APM tools (e.g., New Relic, Datadog) and security standards (PCI, GDPR, CCPA) with a secure‑by‑design mindset
Strong skills in creating technical diagrams (C4, UML, sequence) and producing architecture documentation and business‑facing presentations
Authorized to work in the United States on a full‑time basis

Preferred Qualifications

Master’s degree in a related field
AWS Solutions Architect certification and/or Adobe Commerce (Magento) certification

The standard base pay range for this role is $130,000 – $175,000 annually. Actual salaries will vary based on several factors, including but not limited to location, experience, skill level, and performance. The range listed is just one component of the total compensation package for employees.

Benefits

Salary + Bonus
Healthcare
Dental
Vision
Paid Holidays
Paid Parental Leave
401(k) with company match
Basic Life Insurance
Short Term Disability (STD)
Long Term Disability (LTD)
Paid Time Off (PTO)
Paid Charitable (volunteer) Leave
Educational Assistance

If you would like to request an accommodation, please contact Human Resources at (915) 225‑8000.

Helen of Troy is an Equal Opportunity/Affirmative Action Employer. We are committed to developing a diverse workforce and cultivating an inclusive environment. We value diversity and believe that we are strengthened by the differences in our experiences, thoughts, cultures, and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.

We will provide individuals with disabilities with reasonable accommodations to participate in the job application process. If you would like to request an accommodation, please contact Human Resources at (915) 225‑8000.

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities and duties required of personnel so classified. Management retains the right to add or to change duties of the position at any time.