NLP Architect

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Role : NLP Architect

Location : Houston, TX (Hybrid)

Job Description

Overview: We are launching a critical initiative to design, scale, and safeguard our next-generation, LLM-powered customer experience (CX) ecosystem. We are seeking a high-caliber Principal AI & Security Architect to pioneer the deployment of production-grade conversational AI, advanced multi-agent workflows, and secure AI governance frameworks. This role sits at the unique intersection of cutting-edge Generative AI development and enterprise-grade cybersecurity orchestration.

In this strategic, hands-on role, you will dictate the future architectural roadmap of our global contact center platforms—fusing GraphRAG systems, vector intelligence networks, and advanced threat detection paradigms to deliver hyper-personalized, context-aware, and highly trusted customer interactions.

Core Qualifications Required:

12+ years of progressive expertise in Enterprise AI Architecture, NLP, Distributed Computing, or complex ML Systems. 5+ years of dedicated, hands-on experience architecting production-level Generative AI and LLM platforms. Mandatory Core Stack & Tooling: Hand-on proficiency with Weaviate, Lakera, Orca Security, OWASP for LLMs, YARA, and MITRE ATT&CK. Advanced Architecture Mastery: Proven execution of GraphRAG frameworks (beyond baseline RAG), Multi-Agent orchestration, RLHF alignment/tuning paradigms, and distributed training/inference. Programming & Core Infrastructure: Elite coding skills in Python, Scala, or Java. Framework Ecosystem: Deep familiarity with PyTorch, TensorFlow, LangChain, Hugging Face Transformers, or equivalent AI middleware. Strong background building and scaling production-grade AI applications within distributed cloud environments.

Education & Target Assets:

Preferred: Master’s degree or Ph.D. in Artificial Intelligence, Computer Science, Machine Learning, Cybersecurity, or an equivalent technical field. Highly valued: Verified credentials or specialized project portfolios highlighting vector database scaling, prompt security firewalls, and LLM penetration testing.