Office Assistant – Millwork Manufacturing

Job Type: Full-Time
Pay: $20.00–$25.00 per hour, based on experience
Schedule: Monday–Friday

Reports to: Office Manager

About Us

We are a custom millwork and cabinet manufacturing company dedicated to producing high-quality woodwork while providing excellent service to our customers. Our team works together across the office and manufacturing shop to successfully complete projects from start to finish.

We are seeking a dependable and organized Office Assistant to support our day-to-day office operations and help keep our administrative processes running smoothly.

Position Summary

The Office Assistant will provide general administrative and clerical support to the company. This position will assist with communication, filing, data entry, scheduling, document preparation, mail, office organization, and other routine administrative tasks.

The ideal candidate is organized, dependable, detail-oriented, professional, and comfortable working in a fast-paced environment. This position is a great opportunity for someone who enjoys supporting a team and learning how a manufacturing business operates.

Previous experience in millwork, cabinetry, woodworking, construction, or manufacturing is helpful but not required.

Responsibilities

General Office Support

Answer and direct incoming phone calls.
Respond to and distribute emails and other correspondence.
Receive, sort, and distribute incoming mail and deliveries.
Maintain organized electronic and paper files.
Scan, copy, print, and prepare documents as needed.
Enter and update information in company software and spreadsheets.
Maintain office supplies and notify management when supplies need to be reordered.
Assist with keeping the office organized and professional.
Provide general administrative support to various departments as needed.

Data Entry & Documentation

Enter information accurately into spreadsheets and company software.
Maintain and update company records.
Organize paperwork and electronic documentation.
Assist with preparing reports, lists, forms, and other documents.
Review documents for completeness and accuracy.
Maintain organized filing systems.

Scheduling & Communication

Assist with scheduling meetings and appointments.
Help coordinate interviews and communicate with job applicants.
Communicate professionally with employees, customers, vendors, and visitors.
Distribute company announcements and information as needed.
Assist with maintaining calendars and schedules.

Employee & Administrative Support

Assist with new-hire paperwork and onboarding materials.
Maintain employee-related administrative records as directed.
Assist with tracking employee documents and training records.
Help distribute company policies, forms, and other employee communications.
Assist with timekeeping or other administrative tasks as needed.

General Company Support

Assist other departments with administrative tasks as requested.
Help organize documents related to customers, vendors, and company operations.
Assist with preparing paperwork for meetings and projects.
Perform other general office duties as assigned.

Qualifications

Required

High school diploma or equivalent.
Strong organizational skills and attention to detail.
Good written and verbal communication skills.
Basic computer proficiency.
Working knowledge of Microsoft Office, including Word and Excel.
Ability to learn new software and computer systems.
Ability to maintain confidentiality when handling company or employee information.
Ability to prioritize tasks and meet deadlines.
Professional and positive attitude.
Dependable attendance and punctuality.

Preferred

Previous office or administrative experience.
Experience with Microsoft Excel.
Experience with data entry and document management.
Experience working in a manufacturing, construction, or trade-related environment.
Familiarity with millwork, cabinetry, woodworking, or construction terminology.
Experience with accounting, timekeeping, or business management software.

Skills & Characteristics

We are looking for someone who is:

Organized and able to keep track of multiple tasks.
Detail-oriented and committed to accuracy.
Dependable and punctual.
Professional when communicating with employees, customers, and vendors.
Adaptable and willing to learn.
Self-motivated while still being comfortable working as part of a team.
Computer-literate and comfortable learning new programs.
Helpful and team-oriented, with a willingness to assist wherever needed.

Compensation

$20.00–$25.00 per hour, depending on experience and qualifications.

Benefits

Benefits may include:

Paid time off
Paid holidays
Health insurance
Dental and/or vision insurance
Retirement plan / 401(k)
On-the-job training
Collaborative work environment

Specific benefits and eligibility are subject to company policies and applicable waiting periods.

Work Environment

This position is primarily office-based within a custom millwork manufacturing facility. The Office Assistant will occasionally interact with employees in the manufacturing shop and may need to enter the shop to deliver or retrieve documents, communicate with employees, or assist with administrative tasks.

When entering the manufacturing area, employees are required to follow all company safety procedures and applicable PPE requirements.

Physical Requirements

Ability to sit and work at a computer for extended periods.
Ability to use a computer, telephone, printer, copier, and other standard office equipment.
Ability to occasionally lift and carry office supplies, paperwork, or small packages.
Ability to walk through an active manufacturing environment when necessary.
Ability to follow required workplace safety procedures.

Growth Opportunities

This position provides an opportunity to learn about the operations of a custom millwork manufacturing company and gain experience working with multiple departments.

Pay: $20.00 - $25.00 per hour

Benefits:

401(k)
Health insurance
Paid time off

Application Question(s):

Working knowledge of Microsoft Office, including Word and Excel.
Willing to learn new software.
Basic computer proficiency.

Ability to Commute:

Worcester, MA (Preferred)

Work Location: In person