Principal Architect - Cloud and Observability

**Position Summary**We're hiring a Principal Architect to take ownership of how we do observability and hybrid cloud at CVS Health. This person will sit within our Enterprise Architecture organization and be responsible for the architecture, standards, and technical direction behind our observability platforms and our multi-cloud infrastructure posture.We run workloads across on-prem private cloud (OpenShift, KVM, Dell PowerFlex), Azure, AWS, and GCP. We've committed to an OpenTelemetry-first approach and use the Grafana stack (Mimir, Loki, Tempo) as our primary backends, but we also operate Datadog, Splunk, and Dynatrace in various parts of the org.On the cloud side, there is real work to do around workload identity, runtime selection, autoscaling guidance, and FinOps. **Required Qualifications*** 10+ years in infrastructure, cloud architecture, platform engineering, or SRE* 8+ years of architecture work in observability, cloud infrastructure, or both at a large enterprise* Solid experience with at least two of Azure, AWS, or GCP -- including networking, identity, compute, and storage* 5+ years with Kubernetes in production (OpenShift, EKS, AKS, or GKE)* 5+ years with OpenTelemetry or similar frameworks (collectors, SDKs, semantic conventions, pipeline design)* 5+ years with observability platforms: Grafana/Mimir/Loki/Tempo, Prometheus, Datadog, Splunk, Dynatrace, or comparable tools* Experience defining SLOs/SLIs and building alerting strategies at an organizational level* Proven track record writing architecture standards that other teams adopted and followedAble to communicate clearly with both engineers and senior leadership**Preferred Qualifications*** On-prem / private cloud experience (OpenShift Virtualization, KVM/libvirt, VMware, Dell PowerFlex or similar storage)* Workload identity (SPIFFE/SPIRE) and zero-trust networking* Infrastructure-as-code (Terraform, Pulumi, Helm, ArgoCD)* Streaming platforms such as Kafka or Confluent, especially in telemetry pipeline contexts* AIOps or ML-based anomaly detection experience* FinOps background -- cloud cost optimization, chargeback, unit economics* Service mesh (Istio, Envoy, Linkerd) or eBPF-based tools (Cilium, Pixie)* Involvement in open-source communities (CNCF, OpenTelemetry, etc. **Great benefits for great people**We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be.

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