Reference Architecture Specialist

To support the internal security team, the remote, four-month Reference Architecture & Content Specialist will manage reference architecture documentation, conduct OOTB baseline analysis, and produce customer-facing content for the ServiceNow on ServiceNow program.
Key responsibilities

Draft and maintain product connection diagrams and reference architecture artifacts
Catalog and analyze current SSO customizations against the OOTB baseline to identify configuration drift
Create and adapt narratives and one-pagers for various audiences, ensuring alignment with architectural frameworks

Required qualifications

3+ years of experience with enterprise security platforms in an architecture, pre-sales engineering, or technical consulting role
Proficiency with diagramming tools such as Visio, Lucidchart, or draw.io
Working knowledge of SIR, VR, and/or IRM modules
Strong ability to translate architectural concepts into clear, publishable diagrams and content
Comfort operating with directional input and producing clean drafts based on initial guidance