Senior Collaboration & Productivity Architect

As one of the largest investor-owned utility companies in the United States, PPL Corporation (NYSE: PPL), is committed to creating long-term, sustainable value for our 3.5 million customers, our shareowners and the communities we serve. This leader ensures that collaboration tools are reliable, secure, and aligned with enterprise standards, while driving adoption and enhancing the digital colleague experience. Embed practical AI capabilities into collaboration platforms and workflows to reduce friction in information discovery, content creation, meeting follow-ups, and repetitive work, driving measurable productivity gains.Partner with business and corporate functions (HR, PMO, Finance, executive support, IT) to design and deliver AI-enabled workflows aligned to how colleagues work, enabling document creation, communications, summarization, knowledge discovery, and first-draft deliverables.Enable adoption of AI and collaboration tools by onboarding, coaching, and supporting colleagues, building everyday skills and effective usage habits.Define and track productivity impact using analytics, including time saved, adoption, and user satisfaction, and continuously identify and scale high-value use cases.Adoption, Experience, and Change Partner with business and engineering teams to modernize content services and collaboration workflows, aligning technology capabilities with business needs.Manage strategic vendor relationships, including licensing strategy, optimization, contract negotiations, renewals, and influence over vendor roadmaps.Proactively evaluate emerging collaboration technologies and recommend innovations that enhance employee productivity and experience.Ensure comprehensive documentation of architectures, configurations, governance models, standards, and training materials to support operations, knowledge transfer, and audit readiness.Act as the enterprise thought leader and advocate for collaboration best practices and modern ways of working.Ensure compliance with all policies, standards, and regulatory requirements. Bachelor’s degree required (BS in Information Technology, Computer Science, or a related field preferred).A minimum of 10 years of IT experience with a focus on collaboration platforms.Proven success managing enterprise collaboration tools (Office 365, Teams, Zoom, SharePoint).Strong knowledge of governance, compliance, and security standards for collaboration toolsExperience leading cross-functional projects and driving adoption of new technologies.Excellent leadership, vendor management, and communication skills.PREFERRED QUALIFICATIONS:

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