Senior Director, Technical Architecture and Enablement

About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. Innovation isn’t a buzzword — it’s a way of life. We are looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce’s core values at the heart of it all.

Applications for this position will be accepted on an ongoing basis.

Role Description
We are seeking a Director / Senior Director, Technical Architecture & Enablement to lead the strategy, development, and execution of the technical enablement program for the global Missionforce System Integrator (SI) partner ecosystem supporting public sector markets. This leader will be responsible for scaling partner technical capabilities, implementation readiness, and delivery excellence across strategic partners supporting Missionforce. The role will define the enablement vision, build scalable programs, and ensure partners are prepared to implement Missionforce solutions successfully in highly regulated government environments.

Key Responsibilities

Identify and lead internal critical initiatives to grow the consulting practice; serving as an active contributor to the community’s overall knowledge base and expertise
Guide customers and colleagues in rationalizing and deploying emerging technologies that drive increased business value
Work collaboratively, having very strong communications skills, especially in teaching complex concepts and creative, prescriptive thinking
Define and lead the global Missionforce partner enablement strategy to scale implementation capacity across the SI ecosystem
Expand the technical depth and capabilities of global SI and strategic partners supporting Missionforce
Partner closely with Product Management to ensure partner readiness for new product launches (NPI) and critical product updates (CPU)
Ensure partners are prepared to deliver solutions across secure and regulated environments
Collaborate with Product, Engineering, Marketing, CSG, and Global Partner teams to align enablement programs with go‑to‑market priorities
Drive alignment between Salesforce internal teams and SI partners to accelerate adoption and delivery success
Serve as a strategic advisor to leadership on ecosystem readiness and partner strategy
Engage executive leadership across strategic partners to drive alignment on roadmap, delivery capabilities, and market expansion
Provide executive reporting on partner readiness, ecosystem maturity, and program effectiveness

Minimum Requirements

10+ years enterprise architecture or consulting experience on the Salesforce Platform
Strong application design skills combined with strong data, integration, and security architecture skills
U.S. Citizen (U.S. born or naturalized) residing in the United States without dual citizenship
Experience building or scaling technical partner ecosystems or SI delivery programs
Strong executive communication and stakeholder management skills
Proven ability to lead cross‑functional initiatives in complex enterprise environments
Ability to travel up to 30%

Preferred Qualifications

Experience with Salesforce platform, Public Sector Solutions, or Industry Clouds
Experience leading global partner enablement or partner strategy programs
Deep understanding of PaaS, SaaS, and enterprise cloud architectures
Salesforce Certified Technical Architect (CTA) or multiple Salesforce Architecture certifications
Hands‑on experience with Omni Studio & Public Sector Solutions (“Agentforce Public Sector”)
Degree or equivalent relevant experience required. Experience will be evaluated based on core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)

Benefits
We offer a variety of benefits to help you live well, including time off, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, a 401(k) plan, and an employee stock purchasing program.

EEO Statement
Salesforce is an equal opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. All hiring decisions are based on merit, competence, and qualifications without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law.