Role description
Platform Ownership Architecture
Own the end-to-end lifecycle design configuration support and optimization of Telegent Experience in the migration of Telegent Community
Ensure platform configurations align with business strategy security standards and governance requirements
Act as the primary technical point of accountability for these applications
Telegent Community Engagement Platform
Design and manage community structures including forums knowledge bases and collaboration spaces
Configure user roles permissions moderation workflows and content governance
Partner with business teams to improve engagement adoption and user experience
Experience in the migration of Telegent Community
Support integrations such as SSO analytics and external tools
Monitor platform health and coordinate vendor support when required
Operational Excellence Stakeholder Engagement
Translate business requirements into scalable technical solutions
Provide Level 2-3 application support and incident resolution
Maintain clear documentation for configurations processes and best practices
Coordinate with vendors security and infrastructure teams
Support testing UAT and release management
Required Qualifications
Experience Technical Skills
3-4 years of experience managing enterprise SaaS applications
Experience with community or engagement platforms Telegent
Familiarity with SSO role-based access control and integrations
Professional Skills
Strong analytical and problem solving abilities
Ability to manage multiple platforms with competing priorities
Clear communication with technical and nontechnical stakeholders
Proven ability to translate business needs into technical outcomes
Detail oriented with strong documentation discipline
Skills
Mandatory Skills : Enterprise Architecture
Other details
Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree (“LTIM”):
Benefits and Perks:
Comprehensive Medical Plan Covering Medical, Dental, Vision
Short Term and Long-Term Disability Coverage
401(k) Plan with Company match
Life Insurance
Vacation Time, Sick Leave, Paid Holidays
Paid Paternity and Maternity Leave
The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation.
Disclaimer: The compensation and benefits information provided herein is accurate as of the date of this posting.
LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.
Benefits
Compensation range: $65,000.00 to $70,000.00 per year
About LTM
LTM is an AI-centric global technology services company and the Business Creativity partner to the world’s largest and most disruptive enterprises. We bring human insights and intelligent systems together to help clients create greater value at the intersection of technology and domain expertise. Our capabilities span integrated operations, transformation, and business AI — enabling new ways of working, new productivity paradigms, and new roads to value. Together with over 87,000 employees across 40 countries and our global network of partners, LTM — a Larsen & Toubro company — owns business outcomes for our clients, helping them not just outperform the market, but to Outcreate it. Please also note that neither LTM nor any of its authorized recruitment agencies/partners charge any candidate registration fee or any other fees from talent (candidates) towards appearing for an interview or securing employment/internship. Candidates shall be solely responsible for verifying the credentials of any agency/consultant that claims to be working with LTM for recruitment. Please note that anyone who relies on the representations made by fraudulent employment agencies does so at their own risk, and LTM disclaims any liability in case of loss or damage suffered as a consequence of the same. Recruitment Fraud Alert - https://www.ltimindtree.com/recruitment-fraud-alert/
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