Senior Infrastructure Architect

Who We Are

Jolera stands as a distinguished multinational Global Systems Integrator (GSI), a vanguard in delivering comprehensive and bespoke IT solutions to a diverse clientele, encompassing both direct customers and channel partners across the globe. We are driven by a commitment to excellence, leveraging a team of over 650+ highly skilled professionals to design, implement, and manage technology systems that are not only effective and competitive but also scalable and value driven. Our comprehensive suite of services includes the creation of customized technology solutions tailored to specific business needs, in-depth IT assessments and strategic planning, meticulous IT device and infrastructure management, robust data backup and recovery solutions, seamless cloud and on-premise migrations, enterprise-grade security services, and round-the-clock, 24/7/365 quad-lingual end-user support. At Jolera, we believe in empowering organizations worldwide with innovative and reliable IT solutions, and we invite you to join us in this mission.

Position Description

We are seeking a Senior Infrastructure Architect with deep hands-on expertise in VMware vSphere, enterprise networking, and infrastructure refresh leadership to serve as Jolera's senior technical lead for our enterprise managed services customers. The ideal candidate has a strong background in virtualization, cloud-managed networking, enterprise firewalls, hyperconverged infrastructure, and backup and disaster recovery design. This is a sustained, in-person engineering role requiring on-site presence three to five days per week. Remote and travel-based arrangements are not available for this position.

What You'll Do

Own cloud-managed networking governance across customer environments, including wireless, switching, security appliances, and monitoringManage VMware vSphere health, lifecycle, and capacity across customer estatesLead infrastructure refresh programs spanning hyperconverged infrastructure, compute, and storage, including design, vendor selection, migration planning, and execution oversightOwn enterprise firewall operations, including centralized firewall management and policy lifecycleDrive backup posture using Veeam Backup & Replication, including image-based recovery design and disaster recovery runbook execution with regular restore drillsCoordinate ISP escalations and circuit-level issues across multi-site customer environmentsServe as the technical liaison between customers and Jolera's shared Network and Compute / Storage / Backup engineering benchProvide on-site technical leadership during customer change advisory boards, design sessions, and incident response activities

Requirements

Who You Are

7+ years in enterprise infrastructure engineering across compute and networkingDeep VMware vSphere experience, including vCenter, DRS, HA, and Lifecycle ManagerStrong hands-on experience with cloud-managed networking platforms (Meraki, Aruba Central, or equivalent) covering switching, wireless, and security appliancesWorking knowledge of enterprise firewalls (Fortinet, Palo Alto, Cisco, or equivalent) and centralized firewall managementHyperconverged infrastructure (HCI) experience on any major platform (Nutanix, VMware vSAN, Cisco HyperFlex, or Dell VxRail)Hands-on experience with Veeam Backup & Replication, including image-based recovery design and disaster recovery configurationLocated in or near Troy, MI, or willing to relocate. On-site three to five days per week is non-negotiable for this roleAuthorized to work in the United States

Preferred Qualifications

Direct experience leading a hyperconverged infrastructure refresh or migration projectVeeam certifications such as VMCE (Veeam Certified Engineer) or VMCA (Veeam Certified Architect)Exposure to additional enterprise backup and recovery platforms such as Commvault, Rubrik, or CohesityVirtual desktop infrastructure (VDI) exposure on Citrix, VMware Horizon, or Azure Virtual DesktopCisco or VMware certifications (CCNA, CCNP, VCP, VCAP)Prior MSP, MSSP, or Global Systems Integrator (GSI) experienceFamiliarity with ServiceNow as the system of record for change, incident, and problem managementAutomation experience using PowerShell, Python, or vendor APIs for infrastructure operations

Benefits

What We Offer:

A competitive salary and benefits package that appreciates your worthPerks that make every day a bit more specialOpportunities for professional growth and development that will push your career to new heights

At Jolera, we are committed to creating a diverse, equal and inclusive. Our goal is to attract and retain the best talent while embracing diversity in all its forms. We value and respect differences in ethnic background, gender, age, religion, identity, disability, or any other characteristic protected by applicable law.