Be accountable for the comprehensive platform architecture spanning ITSM, ITOM, ITAM, SPM, CMDB, and App Engine.Establish and uphold technical standards, design patterns, and architectural frameworks.Convert business needs and ITSM/ITIL requirements into scalable ServiceNow solution architectures.Review and validate solution designs, data models, integrations, and custom application frameworks.Act as the definitive technical escalation point for intricate platform decisions.Assess new ServiceNow features and advocate for their adoption based on platform health and strategic roadmap.Collaborate with stakeholders to build architecture strategies and execution frameworks.Produce and maintain architecture diagrams, design documents, and technical artifacts.Provide mentorship and leadership to fellow developers.Lead Developer Responsibilities (~75%): residency and citizenship are required.Ability to pass a criminal background check.Must not be in default on federal student loans.Employment relies on achieving and maintaining a favorable clearance through the Department of Education/Federal Student Aid.Obtaining and maintaining a PIV-I card is necessary for this position; physical pickup is required.Home Office Requirements: Bachelor's degree in a relevant field.7-10 years of pertinent professional experience.Equivalent combinations of education and experience may qualify in lieu of a degree.EEO Statement: Salary is only one element of a comprehensive compensation package that may also include short- and long-term incentives and various employee benefits. Reasonable accommodations are available for individuals requiring assistance during any phase of the employment process due to a disability or medical condition.
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