Senior Manager - Enterprise Architecture - Adobe Customer Solutions

Lead and inspire the Enterprise Architecture team across EMEA, be accountable for performance, development, and engagement.Drive continuous improvement of enterprise architecture and customer leadership capability, delivery processes, standards, and practices driving customer excellenceMeet and exceed goals around customer outcomes and services revenue, as well as driving operational excellence.Guide Enterprise Architects to safely and effectively incorporate AI into modern digital marketing ecosystems.Partner with Transformation, Strategy & Business Architecture leadership to align architectural approaches with transformation outcomes and value objectives.Support priority pre-sales opportunities, ensuring Enterprise Architects contribute effectively to solution shaping and executive confidence.Support client success through direct and indirect client engagement.Build strong relationships with the Global Enterprise Architecture community, playing a key role in evolving architectural standards and support alignment and knowledge sharing.Evolve and maintain reference architectures, patterns, and transition frameworks, aligned to TOGAF-informed principlesCreate a culture of high expectations, innovation, and achievement!What you'll need to succeed Proven experience leading and developing Enterprise Architects in a professional services or complex enterprise environment.Strong grounding in enterprise architecture frameworks (e.g. TOGAF), applied pragmatically to govern design, guide transition, and enable delivery.Experience operating across transformation programmes balancing architectural integrity with delivery momentum.A strong understanding of AI-enabled and agentic architectures in modern digital platforms.Credibility with senior business and technology executives as an architectural leader and coach.Executive leadership skills including the ability to coach, mentor, influence, and empower a diverse and hard-working team.Excellent written and verbal communication skills, able to translate complex architectural topics into clear guidance for diverse audiences, with meticulous attention to detail.A collaborative leadership style, with a strong focus on outcomes, value, and long-term platform sustainability.Ability to communicate, coordinate, and drive optimal team productivity.Confident ability to lead, collaborate, triage, and make decisions in a fast-paced, changing environment.In-depth knowledge of digital marketing and customer experience management are strongly preferred.Fluency in English is required. We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We're on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture, focus on people, purpose and community, Adobe for All, comprehensive benefits programs, the stories we tell, the customers we serve, and how you can help us advance our mission of empowering everyone to create.

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