Senior Microservices Architect – ServiceNow Platform

Location: Onsite

Type: Full-Time / Contract

Experience: 12+ Years IT | 5+ Years ServiceNow | 5+ Years Microservices / Cloud Architecture

Job SummaryWe are seeking a highly experienced Microservices Architect with strong ServiceNow expertise to lead enterprise-scale digital transformation initiatives. This role will architect scalable microservices ecosystems integrated with the ServiceNow platform to modernize workflows, automate operations, and deliver next-generation business services.

The ideal candidate combines deep architecture leadership, ServiceNow platform knowledge, Java/Spring Boot or Node.js microservices experience, API strategy, cloud-native engineering, and stakeholder leadership.

Key Responsibilities
ServiceNow ArchitectureArchitect and govern enterprise ServiceNow solutions across ITSM, ITOM, CSM, HRSD, SPM, SecOps, CMDB.Design upgrade-safe, scalable, secure ServiceNow implementations.Lead custom application architecture using App Engine, Flow Designer, IntegrationHub.Define platform governance, development standards, release strategy, and roadmap.Microservices ArchitectureDesign distributed microservices-based solutions integrated with ServiceNow workflows.Define service boundaries, domain-driven design, event-driven architecture, and API-first standards.Build reusable business services for claims, HR, customer service, asset lifecycle, approvals, case management.Lead migration from monolithic systems to microservices ecosystems.Integration LeadershipArchitect integrations between ServiceNow and enterprise platforms such as SAP, Salesforce, Workday, Jira, Oracle, Azure AD, AWS systems.Design REST / SOAP / GraphQL APIs.Implement asynchronous integrations using Kafka, RabbitMQ, Event Grid, SNS/SQS.Cloud / DevOpsLead Kubernetes / Docker deployment models.Define CI/CD pipelines for platform + microservices releases.Establish observability, resilience, SRE, logging, tracing, security controls.LeadershipLead engineering teams, developers, platform admins, and offshore teams.Conduct architecture reviews and executive solution presentations.Estimate effort, roadmap planning, risk mitigation, modernization strategy.Required SkillsServiceNowStrong ServiceNow architecture experienceUI Builder / Service PortalIntegrationHubFlow DesignerCMDB / DiscoveryACL / SecurityScoped AppsATF / Upgrade planningMicroservicesJava / Spring Boot OR Node.js / NestJSREST APIs / GraphQLEvent-driven architectureKafka / MQ patternsAPI GatewayDistributed systems designCloud / InfraAWS / Azure / GCPKubernetes / DockerTerraform / IaCJenkins / GitHub Actions / GitLab CIDatabasePostgreSQL / MySQLMongoDB / DynamoDBRedis / Caching
Preferred QualificationsServiceNow CSA / CAD / CTA CertificationsTOGAF / Cloud Architect certificationsExperience in Fortune 500 environmentsExperience with AI / GenAI / Virtual Agent / Now AssistPrior consulting background