Senior Product Architect

Compucom Systems, Inc. is a leader in providing comprehensive IT managed services designed to facilitate a smooth digital workplace for businesses of all sizes—enterprise, midsize, and small. Our dedicated team prioritizes client needs, delivering exceptional solutions while upholding our core values: Act Like an Owner, Do the Right Thing, and Have Fun Doing It! We invite you to apply for the role of Senior Product Architect and join our thriving team.

The Senior Product Architect is pivotal in providing presales and project support for our Account Executives, delivery teams, and customers. You will play a crucial role from the start of the sales process by understanding clients’ technology directions and applying your expertise to craft the most effective solutions tailored to their organizational needs. This position focuses on identifying technological opportunities and defining solutions across various domains—including cloud, data center, networking, virtualization, security, and business continuity.

Key Responsibilities:

Manage an opportunity pipeline in collaboration with a team of Sales Account Executives in your territory. Serve as the primary technical presales resource for opportunities requiring specialized expertise. Equip Account Executives with foundational knowledge of CompuCom solutions, participate in customer and prospect meetings, and communicate effectively with diverse stakeholders, from systems administrators to CIOs. Translate customer business requirements into actionable technology solutions, providing education and thought leadership. Focus on constructing and implementing Product Architecture through presentations, demos, proposals, and documentation. Coordinate with other technical resources to deliver optimal solutions. Document requirements, develop bill of materials (BOM), and support the proposal development process. Collaborate with vendor partners to drive business and support demand generation events. Foster ongoing account relationships to provide continuous advice and identify new opportunities while ensuring consistent delivery from sale through completion of professional service delivery. Assist in creating statements of work in concert with Professional Services, outlining the necessary tasks as part of the overall solution. Skills & Qualifications:

5 to 10 years of experience in designing, implementing, and planning solutions involving Cisco and other multi-vendor networking systems. Experience with developing project plans, Level of Effort estimates, and deployment/test plans. Proficiency in the design and deployment of the Cisco security portfolio, including ISE, Zero Trust, Firepower, Umbrella, AMP, and email security. Familiarity with data center and enterprise networking technologies such as NXOS, ACI, intent-based networking, DNA, and SD-WAN. Wage Range: The annual starting salary for this position is $123,000 - $165,000. Factors affecting starting pay may include geographic location, skills, education, and overall experience.

Other Compensation: This role is also eligible for incentive compensation according to company plans.

Benefits: We offer a comprehensive benefits package, including medical, dental, and vision insurance, life and disability insurance, an Employee Assistance Program, paid holidays (up to 12 days annually), paid time off (minimum of 10 days annually, increasing with seniority), paid parental leave (minimum of 10 days annually), 401(k), and FSA/HSA pre-tax benefits.

Expiration Date: This posting is expected to remain open until April 19, 2026.

Equal Employment Opportunity: Compucom is dedicated to providing equal employment opportunities in all employment practices. We welcome applicants regardless of race, color, religion, sex, national origin, age, disability, protected veteran status, or any other characteristic protected by law.

Work Authorization: Candidates must be authorized to work in the United States without requiring sponsorship.

This job position requires subject matter expertise and a commitment to delivering high-quality solutions and support.