**Overview:**
We are seeking an experienced Senior ServiceNow Architect and Lead Developer to oversee the design, development, and implementation of critical functionality and solutions on the ServiceNow platform. This role will require a strong technical background, leadership skills, and experience with ServiceNow architecture and implementation. **Responsibilities:**
* Oversee and interface with developers to design, develop, test, and implement critical functionality and POCs
* Work with clients to create strategies and frameworks
* Architect and design application solutions
* Guide developers and provide hands-on development support
* Design software components from business requirements and document application functionality
* Own end-to-end platform architecture across ITSM, ITOM, ITAM, SPM, CMDB, and App Engine
* Define and maintain technical standards, design patterns, and architectural guardrails
* Translate business and ITSM/ITIL requirements into scalable ServiceNow solution designs
* Review and approve solution designs, data models, integrations, and custom application architectures
* Serve as the final technical escalation point for complex platform decisions
* Evaluate new ServiceNow capabilities and recommend adoption aligned with platform health and roadmap
* Lead development of complex or high-risk components and build and support custom applications using ServiceNow App Engine
**Qualifications:**
* 7+ years of enterprise IT experience
* 2+ years of ServiceNow architecture and implementation leadership experience
* Proven success leading large-scale ServiceNow implementations and upgrades
* Knowledge across ITOM, ITAM, SPM, GRC, and CMDB preferred
* Strong proficiency in server-side and client-side JavaScript
* ServiceNow Certified System Administrator (CSA) and one or more ServiceNow Implementation Specialist certifications
* Bachelor's degree in a related field
* Equivalent combination of education and experience considered in lieu of degree
**Benefits:**
As a Maximus employee, you will be eligible for a comprehensive benefits package, including:
* Health insurance coverage
* Life and disability insurance
* Retirement savings plan
* Paid holidays and paid time off
* Annual salary range: $120,000 - $180,000, depending on job location, education, training, experience, and other factors
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