Service Now Architect

Are you a highly skilled and experienced Service Now Architect looking for a new and exciting opportunity? Look no further than Truist Financial! We are seeking a dynamic and innovative individual to join our team as a Service Now Architect. In this role, you will have the opportunity to utilize your expertise to design, implement, and maintain Service Now solutions that support our business operations. If you have a passion for driving technological advancements and a strong understanding of Service Now best practices, we want to hear from you! Join us at Truist Financial and take your career to the next level.\n\nDesign and implement Service Now solutions that align with business needs and objectives.
Maintain and enhance existing Service Now systems to ensure optimal performance.
Utilize expert knowledge of Service Now best practices to guide and support the development of new solutions.
Collaborate with cross-functional teams to understand business requirements and translate them into effective Service Now solutions.
Conduct regular reviews and assessments of the Service Now platform to identify areas for improvement and optimization.
Stay up-to-date with the latest trends and advancements in Service Now to continuously enhance the platform and provide innovative solutions.
Develop and maintain technical documentation, including system designs, configurations, and integrations.
Provide technical leadership and guidance to junior team members and act as a subject matter expert for Service Now related initiatives.
Troubleshoot and resolve any issues or bugs within the Service Now platform.
Work closely with stakeholders to understand their needs and ensure the Service Now solutions meet their requirements.
Proactively identify and mitigate potential risks related to the Service Now platform.
Collaborate with external vendors and partners to implement new features and updates to the Service Now platform.
Participate in meetings and discussions to provide updates on the status of Service Now projects and initiatives.
Act as a liaison between business stakeholders and technical teams to ensure effective communication and understanding of project requirements.
Continuously evaluate and improve processes and procedures related to Service Now architecture and solutions.

Truist Financial is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.