Service Now Architect - REMOTE

Join to apply for the ServiceNow Architect role at Latitude IT Solutions | SDVOSB

Latitude is a growing Service‑Disabled Veteran‑Owned (SDVOSB) company within the federal sector. We prioritize a remote work‑from‑home culture to ensure a healthy work‑to‑life balance, automate the mundane, invest in employee growth, and innovate solutions that break barriers in technology and government.

Serve as the lead ServiceNow Architect, providing technical leadership and expertise in designing, implementing, and optimizing ServiceNow solutions.

Architect and deliver scalable, high‑performing ServiceNow solutions tailored to meet client requirements, with a focus on Human Resources (HR) workflows.

Collaborate with stakeholders to gather and analyze business requirements, translating them into technical designs and implementation plans.

Lead the development and deployment of ServiceNow modules, ensuring alignment with best practices and organizational goals.

Provide guidance and mentorship to development teams, ensuring adherence to architectural standards and quality assurance processes.

Oversee the integration of ServiceNow with other enterprise systems, ensuring seamless data flow and interoperability.

Develop and maintain technical documentation, including architecture diagrams, design specifications, and implementation guides.

Stay current with ServiceNow platform updates, new features, and industry trends to drive innovation and continuous improvement.

Certified Technical Architect (CTA) certification.

Certified Implementation Specialist (CIS) – Human Resources (HR) certification.

15+ years of experience in IT, with at least 10 years of hands‑on experience in ServiceNow architecture, design, and implementation.

Proven expertise in designing and implementing ServiceNow HR Service Delivery (HRSD) solutions.

Strong understanding of ServiceNow platform capabilities, including ITSM, ITOM, HRSD, and custom application development.

Experience with ServiceNow integrations using REST, SOAP, and other APIs.

Experience leading technical teams and managing large‑scale ServiceNow implementations.

Advanced certifications in ServiceNow, such as Certified Application Developer (CAD) or additional CIS certifications.

Experience with Agile or DevOps methodologies.

Applicants need to be a US Citizen to be considered for the position and have physically resided in the United States for a minimum of 3 years due to background investigation requirements.

Medical, Vision, Dental

Paid Federal Holidays

Employer Paid Life Insurance

Employee Assistance Program (EAP)

Health Savings Account (HSA)

Full‑time

Design, Art/Creative, and Information Technology