Service Solution Architect

A company is looking for a Services Solution Architect to lead the design and improvement of service solutions in a presales-focused role. Key Responsibilities Lead structured discovery engagements to define service solutions, ensuring technical robustness and operational deliverability Develop service cost models and manage contractual responsibilities, ensuring financial accuracy and compliance Support complex service-led opportunities and coordinate cross-functional inputs for RFI/RFP responses Required Qualifications 3+ years' experience in AV, Unified Communications, or technology services environments Experience designing managed services solutions and lifecycle support models Knowledge of pricing structures and commercial considerations for managed services Familiarity with Unified Communications environments and enterprise collaboration ecosystems Experience contributing to SLA definitions and supporting solution documentation