April 23, 2026

ServiceNow AI Solutions Architect Manager

EY Toledo, Ohio

Join EY as a ServiceNow AI Solutions Architect Manager and play a pivotal role in shaping the future of our clients in the digital economy. You will lead transformation teams and be the face of EY's AI thought leadership, driving innovation through cutting-edge solutions and strategic insights. Your main responsibilities will include: Leading the design and delivery of AI native solutions, collaborating with our AI & Data team to create end-to-end strategies.Managing and mentoring a multi-disciplinary team, ensuring successful project delivery and team growth.Building and fostering strong client relationships, demonstrating the value of EY services.Providing expertise in ServiceNow AI capabilities, including Now Assist and Moveworks.Integrating AI technologies like conversational AI and workflow automation to enhance enterprise operations.To thrive in this role, you should possess: A bachelor's degree in Computer Science, Information Systems, Engineering, or related fields.2-5 years of experience with ServiceNow NOW Assist implementations.Experience with AI solutions such as Now Assist or AI Control Tower, and consultancy experience.Strong communication skills and the ability to lead teams and foster client relationships.Join us in our team-led, hybrid model where you’ll work collaboratively with colleagues and clients alike.

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