Dice is the leading career destination for tech experts at every stage of their careers. Our client, Resource Innovative Technologies LLC, is seeking the following. Apply via Dice today! Location: Philadelphia, PA (On-Site) 15+ years of IT experience with strong expertise in ServiceNow platform Proven experience as a ServiceNow Architect in ITSM implementations Hands-on experience with Now Assist / AI-driven ServiceNow capabilities Strong knowledge of ITSM modules (Incident, Problem, Change, Request Management) Experience with scripting (JavaScript, Glide API), integrations (REST/SOAP), and ServiceNow data model Experience in designing enterprise-scale solutions and system integrations Strong understanding of ITIL framework and service management best practices Excellent stakeholder management and communication skills
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