Position: Snow Architect with Custom Apps Needing a Service Now Architect to oversee custom applications on Service Now Platform of a prominent global company.The Service Now Architect provides vision and leadership in the architecture, design, and implementation of an innovative and differentiated service management offering leveraging App engine studio.RoleService Now Architect with Custom Apps, RemoteJob Description Needing a Service Now Architect to oversee custom applications on Service Now Platform of a prominent global company.The Service Now Architect provides vision and leadership in the architecture, design, and implementation of an innovative and differentiated service management offering leveraging App engine studio.ResponsibilitiesWork with the client to design and modify a cohesive framework of applications, integrations, data, security, SLAs, workflows, and processes in support of a global Service Now landscape spanning numerous instances.Design end to end solutions to customer requirements.Service Portal design, often in support of custom applicationsKnowledge of Custom apps/ App Engine.Provide support of custom applications development and migrationImplement Service Now in Domain separated instance.Support Virtual Agent configuration and development.Worked on CSM, HRSD, GRC, ITBM modules.Develop methodologies for consistent development, improvement, and deployment of designed solutions.Must Have Skills & Experience8+ years of relevant experience with Service Now required.3+ years’ experience with Java Script required.Service Now System Administrator certification required.At least 2 years in assessment, building & designing custom applications on Service Now.In depth knowledge of Custom Workspace is a mustCSA is a mustActive CSA + 2 Mainline certificationsHands-on development experience of Service Now scripting like Business Rule, Script includes, Fix scripts workflows, UI Action, UI Policy, Client scripts, Email InboundAt Least 2 Of The Below RequiredCIS – ITSM certificationCIS – CSM certificationCertified Application Developer (Service Now).CIS – Risk and Compliance certification.Very good experience of REST and SOAP based integration, scripted REST and SOAP API creation.Prior experience in leading technical governance boards and solution reviewsExpert in working on Performance AnalyticsThorough understanding of ITIL frameworks and processes such as Incident, Problem, Change and Request Fulfillment.Knowledge of integration Hub required.Excellent knowledge of Service Now Best PracticesGood to HaveExperience in Service Now Mobile app developmentAdvanced knowledge of CSDM & CMDBITIL Foundations certification preferred.Knowledge of LDAP/Active Directory.Experience with HTML codingKnowledge of Jelly script strongly preferred.Excellent collaboration skills including analysis, brainstorming, communication, teamwork.Ability and willingness to lead.Self-starter and innovator.#J-18808-Ljbffr
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