Solution Architect

Responsible for managing changes across an entire solution and/or has ownership for the end-to-end solution design and implementation technical oversight through to transition into Production for existing large clients and new logos. Responsible for managing changes across an entire solution and/or has ownership for the end-to-end solution design and implementation technical oversight through to transition into Production for existing large clients and new logos. **Solution Delivery & Design** + Lead and support projects for existing Acxiom clients and new logo customers, including ongoing solution consulting and enhancement management + Design and implement scalable Acxiom solutions aligned to client objectives and Acxiom's overall solution vision + Translate business requirements into high-quality solution designs that meet functional, technical, and operational needs + Gather stakeholder requirements and convert them into process flows and actionable solution plans + Evaluate solution approaches based on cost, compatibility, usability, and scalability **Solution Architecture & Ownership** + Own the accuracy, quality, integrity, and long-term sustainability of client solution architecture + Develop, maintain, and evolve client solution roadmaps, incorporating technical direction and standard Acxiom components + Ensure solutions consistently meet performance expectations and service level agreements (SLAs) **Client Engagement & Communication** + Partner with clients using a consultative approach to guide solution strategy and execution + Communicate effectively with mid- to senior-level stakeholders, tailoring messaging to technical and non-technical audiences + Translate complex technical concepts into clear business value and outcomes + Anticipate obstacles and proactively recommend solutions that balance client needs, feasibility, scalability, and business objectives **Technical Leadership & Execution** + Provide technical leadership across implementations, enhancements, modifications, and issue resolution efforts + Lead design creation, requirements elicitation, and planning with limited guidance from senior architects + Operate as a fully functional, self-directed contributor across projects and major change initiatives + Collaborate with cross-functional teams to drive process improvements, research, and solution optimization **Support & Issue Management** + Provide Tier 3 technical support, including researching and resolving complex solution issues + Monitor project and enhancement progress to identify risks, challenges, and optimization opportunities **Process Improvement & Standards** + Apply and promote adherence to Acxiom standards, methodologies, and best practices + Identify and drive process improvements that enhance efficiency, profitability, and client value + Maintain deep knowledge of Acxiom Delivery Methodology, including design, project management, and change management **Organizational & Product Knowledge** + Develop expertise in Acxiom's organizational structure, tools, Delivery Methodology, and Solution Center Framework + Maintain knowledge of Acxiom products, services, and industry trends to align client needs with available solutions + Share best practices, case studies, and lessons learned across teams + Provide feedback to product and business teams to enhance offerings and meet evolving client needs **Leadership & Collaboration** + Demonstrate leadership within implementations and major projects + Provide guidance and mentorship to team members involved in solution delivery + Partner with account management and internal teams to communicate solution value and drive client success **Pre-Sales Support** + Contribute to pre-sales efforts including solution scoping, estimation, and feasibility assessments Attention California Applicants: Please see our CCPA/CPRA Privacy Act notice here ( . If you are interested in applying for employment with Acxiom and need special assistance or an accommodation to apply for a posted position, contact our recruiting department at .

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