Solution Architect (Kinaxis RapidResponse)

Administer and configure Kinaxis RapidResponse (Resources, Tables, Tasks, Workbooks, Alerts, Roles, and Access Controls), maintaining robust environments across DEV/TEST/PROD.Implement and optimize planning applications: Demand Planning, Supply Planning, Inventory Optimization, Control Tower/monitoring, and S&OP/IBP scenarios.Participate in and support the end-to-end design, configuration, testing, and continuous improvement of integrated planning processes across Kinaxis RapidResponse and SAP (PP/DS, PP, ATP, and supply planning functions), collaborating with functional and technical teams to ensure seamless planning execution and system integration.Design and maintain data models and mappings for master (items, locations, BOMs), transactional (orders, forecasts, receipts), calendars, and attributes required for planning and allocation.Operate and monitor integrations between RapidResponse and SAP S/4HANA (and/or ECC), including middleware pipelines (e.g., MuleSoft), troubleshooting data issues, reprocessing jobs, and reconciling deltas end‑to‑end.Develop and maintain data quality checks, exception dashboards, and alerting to proactively address data readiness and plan health.Lead performance tuning (scenario size, memory usage, query optimization) and platform diagnostics; drive root‑cause analysis and permanent fixes for recurring issues.Build and govern scenario management, playbooks, and what‑if analysis frameworks for planners and leadership.Own change management: author technical designs, configuration documentation, and CRs; plan and execute regression testing, UAT, and controlled releases aligned to cutover timelines.Ensure security, compliance, and auditability (SOX, data privacy), including SSO, role‑based access, and evidence collection.Partner with a Kinaxis COE, planners, Supply Chain SMEs, and Finance to translate business needs into stable, scalable technical solutions.Provide L2/L3 operational support with defined SLAs; participate in on‑call rotations for critical planning cycles.Measure and report KPIs (forecast accuracy, plan adherence, allocation accuracy, integration reliability); drive continuous improvement backlog and automation opportunities.Create user enablement materials and deliver training to planners and super users; promote best practices in scenario building and governance.Coordinate vendor/partner activities and align roadmaps for upgrades, quarterly maintenance, and feature adoption. We use broad salary ranges that reflect the competitive market for similar jobs, provide sufficient opportunity for growth as you gain experience and expand responsibilities, while also allowing for differentiation based on performance. The applicable salary range for every role in the U.S. is based on your work location and is aligned to one of three zones according to the cost of labor in your area. –Zone A: $131,200 - $258,500 Your recruiter can share more about the specific salary range for your location during the hiring process.

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