Solutions Architect

Global CTI Group is a leading provider of technology and communications solutions for public sector and enterprise organizations throughout California. Partner with sales executives to identify customer needs and develop technology solutions.Design and architect solutions across UCaaS / Cloud Telephony (RingCentral, Zoom Phone, Microsoft Teams Voice).Design solutions involving Managed Services and Infrastructure.Design cybersecurity platform solutions.Design network and wireless infrastructure solutions.Design campus safety and emergency notification platforms.Develop solution architectures, diagrams, and technical proposals. Assist with technical responses to RFPs, RFQs, and proposals.Develop scopes of work and implementation plans.Work with manufacturers and distributors to develop technical designs and pricing support. Work closely with strategic technology partners including RingCentral, Zoom, Microsoft, Verkada, Singlewire, Barracuda, Aruba/HPE, and Ruckus.Maintain current knowledge of emerging technologies and vendor solutions. 5+ years experience in pre-sales engineering or solutions architecture.Strong background in enterprise networking, cloud communications, or cybersecurity.Experience supporting enterprise or public-sector customers.Ability to develop technical designs and architecture diagrams.Experience with UCaaS platforms or enterprise voice systems.Excellent written and verbal communication skills.Ability to lead technical discussions with IT leadership.

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