Solutions Architect

Company Description Design integration approaches (APIs, webhooks, connectors), data contracts, CRM/SIS mappings, and event flows into EDMO.Lead technical discovery and run deep-dive sessions with client IT and admissions teams to capture systems, telephony/chat stack, SSO, security/compliance, and data-flow requirements.Assess configuration vs. product gap vs. custom work; document trade-offs and risks for Sales and Product.Validate feasibility and effort pre-contract; contribute to RFP responses, solution summaries, and executive technical presentations.Create architecture diagrams, sequencing diagrams, integration specs, and SOW inputs.Advocate customer priorities to Product/Engineering and help standardize repeatable deployment patterns.Translate business needs into technical and non-functional requirements (performance, privacy, retention, observability). 6+ years in Solutions Architecture, Pre-Sales Engineering, or senior technical consulting in B2B SaaS/enterprise software.Demonstrated experience implementing integrations across CRM/SIS/ERP, telephony/contact-center, identity providers, and data platforms.Deep knowledge of REST APIs, webhooks, event-driven architectures, and iPaaS/MCP-style connectors.Hands-on familiarity with Salesforce, Slate, or similar CRMs, student information systems, and cloud infrastructures.Proven experience leading technical workshops and communicating with enterprise stakeholders. Join EDMO and help modernize higher education at scale. At EDMO you will:

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