Solutions Architect - (Full-Time Remote)

The Solution Architect (SA) is a technical professional responsible for solution development in collaboration with TEKsystems Global Services sales partners. The Solution Architect provides sales and solution assurance of services for clients through a range of internal and external functions in the following areas: Solutioning, Account Interaction, Service Design Development, and Practice pipeline responsibilities. Solution Proposal Development.Gain a clear understanding of customers’ business requirements and their technical requirements.Understand, develop, and mature the solution design by collaborating with customers and stakeholders to manage their expectations and resolve sales, stakeholder, and delivery issues promptly.Facilitate internal communication and assembly of a delivery team for new engagements, including practice support, delivery (regional and/or practice), and account team members.Consolidate solution status and propose costing information across the project stakeholders.Perform sales/solutions risk and opportunity issue management and facilitate issue resolution with proper notification to all affected parties.Identify and coordinate the solution change control process.Experience with contract development and negotiations: Statement of Work (SOW) contract language, risk mitigation, terms and conditions.DraftProject Change Requests (PCRs).Sales Support, Solution Development & Solution Implementation: Serve as the practice Subject Matter Expert and Point of Contact with Sales and Practice leaders for new business opportunities as assigned.Partner with sales to own and drive new business opportunities and manage from initial practice engagement to closure.Responsible for assigned Practice-specific Solutions, which include the following: Bachelor’s Degree or equivalent, relevant experience.10+ years’ broad experience in Service Desk, Deskside Services, Network Operations or IT Operations, of which at least 7 years is in professional services consulting.Experience in delivering projects/programs, including significant OCM aspects of those projects/programs.Experience in delivering and administering client professional services agreements.Frequent interactions with external customers at the Director level or above; normal level of interactions is at the CXO level; established consulting and interpersonal skills with 10+ years’ experience.Ability to develop, market, and sell services and products.Experience with OCM processes, stakeholder identification, communication, adoption and rollout strategies desired, but not required.Requisite Abilities and/or Skills, and Business Acumen:

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