Required Skills Siemens Teamcenter PLM (architecture, components, admin) Modules: Workflow, Structure Manager, Change Management, Access Management Unix/Linux and Windows environments Oracle / SQL Server basics ITIL processes and ITSM tools (ServiceNow/Remedy) Incident, problem, and change management handling Functional Skills Responsibilities Provide L2 support: user admin (roles/groups), incident resolution, escalation handling Coordinate with Siemens GTAC for IRs/PRs Ensure all changes follow approved change control process Provide L3 support: complex issue resolution and RCA Plan and execute releases, patches, and maintenance activities Support deployment and production fixes
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