Teamcenter Architect

Required Skills

Siemens Teamcenter PLM (architecture, components, admin)
Modules: Workflow, Structure Manager, Change Management, Access Management
Unix/Linux and Windows environments
Oracle / SQL Server basics
ITIL processes and ITSM tools (ServiceNow/Remedy)
Incident, problem, and change management handling

Functional Skills

L2/L3 support for Teamcenter users
Troubleshooting of application, data, and workflow issues
System monitoring (stability, performance, availability)
Incident/service request resolution via ITSM tools
Root cause analysis and permanent fixes
Support upgrades, patches, hotfixes, releases
Regression and UAT testing
Data migration and validation support

Responsibilities

Provide L2 support: user admin (roles/groups), incident resolution, escalation handling
Coordinate with Siemens GTAC for IRs/PRs
Ensure all changes follow approved change control process
Provide L3 support: complex issue resolution and RCA
Plan and execute releases, patches, and maintenance activities
Support deployment and production fixes